TrueCar, Inc. (真) 2019年年度报告「NASDAQ」.pdf

1、Annual Report2019TrueCar Annual Report 201921MAR20201908374723MAR20201431210720MAR20202256358321MAR202012295319I am pleased to be writing this letter on the other side of my formal confirmation as TrueCars President and CEO,coming nearly three years to the day from when I first joined this organizat

2、ion.After spending 30 years in theautomotive industry,I decided to join TrueCar because I believed in three fundamental truths:The car buying process remained broken;Whoever fixed it would reap significant economic reward;andTrueCar was best positioned to do it.In 2019,we built the foundation.The ve

3、locity of product innovation here at TrueCar was truly unprecedented inthe companys history.We took huge steps towards modernizing our site experience,fueled by the technologyreplatforming investments from prior years,and supplemented by a refreshed brand identity.TrueCars employeesdemonstrated unwa

4、vering focus,accelerating us towards fulfilling our goal of dramatically improving the carbuying experience.Now,I recognize the road ahead in 2020 will not be without its obstacles.First and foremost,at the time of this writing in mid-March,the full impact of the novel coronavirus remainsunknown.Fed

5、eral and local governments across the globe are taking extraordinary measures to contain thespread of the virus,protect their citizens,and stimulate their economies.During this time,TrueCar will actdecisively to support our employees,partners and dealer customers,as we adjust to this changing econom

6、icenvironment.Second,later this year we will navigate the transition of our 13-year partnership with the United ServicesAutomobile Association(USAA).While we remain laser focused on executing against near-term opportunities toreplace a meaningful portion of the lost USAA unit volumes,we are prepared