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NTT:2021全球工作场所报告(英文版)(64页).pdf

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1、2021 Global Workplace Report Connecting your hybrid workforce INSIGHTS DRIVEN BY DATA Campaign Continue Copyright NTT Ltd. | 2 2021 Global Workplace Report 03 Strategy | Modernizing strategies 04 Work | Connecting employees 02 Workforce | The EX factor 01 Report highlights 05 Workspaces | Digital an

2、d physical 09 About the Report 06 ESG | Smart sustainability 07 Regional insights 08 Next steps | Intelligence to execution Contents Copyright NTT Ltd. | 3 2021 Global Workplace Report Foreword Confmicting stakeholder views on the future of work point to gaps in detail, tools and enablement This yea

3、rs data reveals some signifjcant differences in perspective within and outside organizations. Contrasting views of leaders, managers and employees all point to signifjcant gaps in understanding what the future of work should look like and how to enable it. Nearly three in four chief executive offjce

4、rs (CEOs) say that strategies to modernize and digitally optimize their future workplaces are defjned and agreed, yet less than half of the operational leaders surveyed say this is the case. 90.6% of organizations recognize the value of EX to their strategy, or as a crucial strategic differentiator,

5、 but just 25.0% fully agree that the value of EX is understood and embraced across the enterprise. 62.9% of chief human resources offjcers (CHROs) say employee wellbeing levels have deteriorated since the start of the pandemic; only one-third (33.1%) say improving wellbeing is a key factor driving c

6、hange in the organizations workplace strategy. Copyright NTT Ltd. | 4 2021 Global Workplace Report2021 Global Workplace Report Copyright NTT Ltd. | 4 The pandemic undoubtedly changed the way we work and how we think about work as part of our broader human experience. Employees want to be recognized

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本文主要讨论了2021年全球工作场所报告中的关键发现,包括: 1. 员工体验(EX)的重要性日益增加,但大多数组织在执行方面仍存在差距。CEO和CHRO认为EX是关键的战略差异化因素,但只有34.6%的运营领导者同意这一点。 2. 员工福祉成为工作场所策略的主要驱动力,但组织在支持员工方面做得还不够。77.3%的CEO和62.89%的CHRO表示,自大流行开始以来,员工的福祉水平有所下降。 3. 技术被视为工作场所策略的主要推动者,但部署员工赋能和提高生产力的工具相对较低。只有54.6%的组织强烈同意他们的员工在远程工作时拥有所有必要的技术。 4. 组织正在重新设计公司的工作空间,以适应面对面以及虚拟协作的需求。94.8%的组织同意面对面会议时间对于建立团队感和/或与客户会面至关重要。 5. 组织正在计划在未来12个月内对校园网络进行刷新,以支持物理工作空间的改变。44.0%的组织强烈同意他们计划拥有更高比例的靠近员工居住地的区域办公室。 综上所述,报告强调了员工体验的重要性,以及组织在支持员工福祉和技术赋能方面存在的差距。同时,报告也指出了组织在适应混合工作模式和重新设计物理工作空间方面的努力。
员工体验如何成为战略差异化因素? 远程工作对员工健康有何影响? 企业如何优化技术以支持混合工作模式?
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