1、HILTON 2017 ANNUAL REPORTHILTONHOSPITALITYWe AreWe Are2017 ANNUAL REPORTFellow ShareholdersNearly a century ago,a young entrepreneur named Conrad Hilton purchased,almost on impulse,the Mobley Hotel in Cisco,Texas.Soon the inventor of the modern hospitality industry found himself setting an even gran
2、der goal:“To fill the earth with the light and warmth of hospitality.”Almost one hundred years later our world continues to benefit from Conrads vision.I have said for some time that we have entered a Golden Age of Travel,and 2017 brought an important milestone with international tourism arrivals re
3、aching a staggering 1.3 billion1 an all-time high.Trends indicate this record will continue to be broken as the middle class grows in places like China and India,and the next generations of travelers seek unique adventures and genuine hospitality.This golden age is a golden opportunity for our indus
4、try.Travel and tourism can emerge as a powerful remedy to the worlds challenges.We are a principal contributor to global economic growth,providing 10 percent of global GDP.We are also the worlds largest employer,hiring one out of every nine people.1 Travel is an engine for understanding,connecting d
5、iverse peoples,ideas,and cultures.We are in the business of creating travel opportunities and environments that enhance those human connections,creating a positive ripple effect through communities all over the world.This golden age is also a golden opportunity for Hilton.Our guests come from around
6、 the globe and arrive at our nearly 5,300 properties carrying the excitement,joy,and stress of their days.Waiting to greet them are 380,0002 Hilton Team Members with a simple mission:To make each and every guest feel like part of our family,feel at home,and to enrich their lives with unforgettable t