希尔顿集团Hilton Worldwide (HLT) 2021年年度报告「NYSE」.pdf

1、2021 Annual ReportBrighterTogetherPerformancePage 42021 was a year of growth and resilience for Hilton.We opened more than one hotel per day,celebrated numerous brand milestones and saw first-time entries into new global markets,all while spreading the light and warmth of hospitality around the worl

2、d.With more than 2,600 additional hotels in the pipeline,the future is bright.Guest ExperiencePage 6By combining innovative new offerings with Hiltons reliable and friendly service,weve enhanced our guests experiences so they can focus on what really matters creating new memories.CulturePage 9Our Te

3、am Members are at the heart of who we are and what we do.As we work together to create heartfelt,memorable experiences for our guests,we are also ensuring that Hilton is an inclusive place to build a rewarding career.A MESSAGE FROM CHRIS NASSETTA“Its never been clearer that Hilton is an engine of op

4、portunity and a beacon of hope for all our stakeholders.Our Team Members continued resilience and innovation in the face of a changing pandemic ensured that we remained focused on the future,energized by the belief that we shine brighter together.”CHRIS NASSETTA President&CEOA MESSAGE FROM KEVIN JAC

5、OBS“Were proud of the financial flexibility we demonstrated through the pandemic and remain confident in our balance sheet management and ability to continue to be an engine of growth and opportunity for our owners,Team Members,shareholders and partners.”KEVIN JACOBS Chief Financial Officer&Presiden

6、t,Global Development4PerformanceAs the hospitality industry moved toward recovery,Hiltons proven growth strategy and strong network effect led to results that strengthened the companys position for the future.ESG PERFORMANCEWe continue to invest in solutions to reduce the environmental footprint of