Gartner, Inc. (IT) 2018年年度报告「NYSE」.pdf

1、Across every business function,leaders turn to Gartner.2018 Annual ReportDearShareholders:Were living in accelerated times.Digital disruption,regulatory change,shiftingcustomer expectations,cybersecurity risks,changing socioeconomic trends,geopoliticalrisks,macroeconomic dislocations and more.Leadin

2、g across a landscape of ongoing uncertaintyhas never been more challenging.And the rateof change continues to accelerate.To survive and thrive in this environment,leaders across every size enterprise,in everyindustry and in every geography,need help.Those leaders turn to Gartner.Gartner equips busin

3、ess leadersfor success.Across all major enterprise functions includingInformation Technology(IT),Human Resources(HR),Finance,Marketing,Supply Chain,Sales andLegal Gartner equips business leaders withindispensable insights,advice and tools to achievetheir mission-critical priorities and build thesucc

4、essful organizations of tomorrow.Ourunmatched combination of expert-led,practitioner-sourced and data-driven research empowersclients to make the right decisions on issues thatmatter most.Because of our independence and objectivity,werea highly trusted advisor.Our strategic advice andpragmatic tools

5、 solutions like peer benchmarks,best-practice case studies and step-by-stepimplementation guides are free from vendorbias and rooted in the data,analytics and insightsof our objective research.Gene HallChief Executive OfficerCraig SafianChief Financial Officer“Leading across alandscape of ongoingunc

6、ertainty has neverbeen more challenging.And the rate of changecontinues to accelerate.”We have an enormous market opportunity.We estimate our total market opportunity to be almost$200 billion.Our contract value(theannualized amount of revenue under contractat a point in time)is about$3 billion.This