Gartner, Inc. (IT) 2020年年度报告「NYSE」.pdf

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1、20202020 Annual ReportDear Shareholders:Gene HallChief Executive OfficerCraig SafianChief Financial Officer“Enterprise leaders faced enormous pressure to keep up with and get ahead of constant change.Executives turned to Gartner for the research and insights to survive and thrive during these remark

2、able times.”2020 was an extraordinary year.The COVID-19 pandemic,global macroeconomic uncertainty,social unrest and geopolitical changes all posed significant challenges to enterprises around the world.When the COVID-19 outbreak was declared a global pandemic,we successfully transitioned our global

3、workforce to operate effectively in a remote environment.We implemented cost-avoidance initiatives that ensured the company remained financially strong.As the macroeconomic environment improved,we restored targeted investments to ensure we are well-positioned to rebound as the economy recovers.When

4、protests for social justice erupted around the world,we reinforced our stance against racism and discrimination.We appointed a new leader of diversity,equity and inclusion(DEI).We established a DEI Center of Excellence dedicated to improvement,and we strengthened our employee resource groups,which h

5、elp remove barriers for diverse populations.To support long-term sustainability,we signed contracts to power our Stamford headquarters and our U.K.hub with 100%renewable energy.We made a plan to eliminate single-use plastics upon our return to offices in 2021.Finally,we launched a benchmarking initi

6、ative to measure our environmental footprint and develop programs to minimize it over time.During these times of unprecedented change,leaders turned to Gartner.Enterprise leaders faced enormous pressureto keep up with and get ahead of constant change.Chief information officers,chieffinancial officer