Conduent Inc. (CNDT) 2017年年度报告「NYSE」.pdf

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1、2017 Annual ReportCreating Intelligent Interactions2 Letter to Shareholders6 Our Value Chain7 Our Transformation Roadmap8 Overview of Services and Results9 Non-GAAP Measures12 Board of Directors13 Officers and Investor Information Form 10-KFinancial Highlights(dollar values in millions,except EPS)20

2、17 2016 2015 GAAP revenue$6,022$6,408$6,662Adjusted revenue1$6,022$6,491$6,778Gross margin 17.4%14.2%10.3%Adjusted gross margin1 17.4%16.5%15.8%SG&A$615$686$699Adjusted operating income1$418$354$323Adjusted operating margin1 6.9%5.5%4.8%Pre-tax loss$(16)$(1,227)$(574)GAAP EPS$0.81$(4.85)$(1.65)Adjus

3、ted net income1$186$223$174Adjusted EPS1$0.85$1.06$0.83EBITDA1$671$526$284 EBITDA margin1 11.1%8.2%4.3%Adjusted EBITDA1$672$635$639 Adjusted EBITDA margin1 11.2%9.8%9.4%1 Please refer to the Non-GAAP Measures table beginning on page 9 for the reconciliation of this financial measure that is not in c

4、ompliance with Generally Accepted Accounting Principles(GAAP).IntroductionConduent is a partner to many of the Fortune 100 and governments across the world.Our role is to manage essential aspects of our clients operations while interacting with and supporting the people our clients serve.We manage m

5、illions of digital interactions every day,24x7,with patients,employees,customers and citizens.And with each interaction,we aim to deliver an experience that is seamless,secure,personalized and compliant.Conduent Inc.2017 Annual Report 12Ashok VemuriChief Executive OfficerTo my fellow shareholders Co

6、nduent Inc.2017 Annual Report 3“The aggressive internal changes we made through the year fueled strong financial performance in 2017.”Becoming a Single Company One of our key goals during our first year was to evolve from the complex fragmented conglomerate that we had inherited into a single,unifie