Conduent Inc. (CNDT) 2020年年度报告「NYSE」.pdf

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1、2020 Annual ReportMission-critical Services and Solutions for Exceptional OutcomesConduent Incorporated100 Campus Drive,Suite 200Florham Park,NJ 07932C 2021 Conduent Inc.All rights reserved.Conduent and Conduent Agile Star are trademarks of Conduent Inc.in the United States and/or other countries.Pa

2、per from responsible sources.Conduent Inc.2020 Annual ReportTo My Fellow ShareholdersClif Skelton 2020 was a year like no other.And despite the many challenges that we all faced as individuals,as a company,as a world we worked hard and made it a good year for Conduent.While Conduent was not exempt f

3、rom the impact of COVID-19,we moved quickly to ensure that our associates were safe and that we were able to continue serving our clients and their end users.We are now a stronger,more agile company and are improving f nancial and operational performance every step of the way along our journey.Our d

4、iversif ed business model also served us well this past year.Our experience in operating a robust work-from-anywhere operation enabled us to move rapidly to continue to meet our clients needs.In 2020,we achieved the revenue targets we set prior to the start of the pandemic,and we had very strong sal

5、es performance with signings of more than$1.9 billion in total contract value.We not only kept our people safe and supported through this challenging time,but we also increased our commitment to making progress on Environmental,Social and Governance initiatives in 2020,with a strong focus on Diversi

6、ty and Inclusion.We improved client relationships and drove utilization of shared services and best practices.We worked to standardize our governance processes and protocols for client implementations,risk and incident management and sales and account management.Our technology focus was on consisten