第一资本信贷Capital One Financial Corporation (COF) 2014年年度报告「NYSE」.pdf

1、2014 ANNUAL REPORTFor two decades weve been committed to pursuing and sustaining long-term value and delivering strong financial performance.Capital One Net Income ($in Millions)$155$189$363$275$765*$1,570$2,415$1,809$1,543$1,136$900$642$470$884$2,725$3,130$3,492$4,121$4,4281994199519961997199819992

2、00020012002200320042005200620072008200920102011201220132014$127$95*Excludes goodwill impairment charge of$811 million before income taxesChairmans Letter to Shareholders and FriendsAs we mark our twentieth anniversary as a public company,I am struck by our progress and momentum.Our accomplishments i

3、n 2014 showed Capital One at its best:a company growing with quality,innovating with technology,and leading with humanity.We delivered strong financial performance and distributed significant capital to our shareholders.We returned to growth in our credit card business and continued to prudently gro

4、w auto and commercial loans.We continued to build a strong foundation to position Capital One as a digital leader.But our story spans more than a single year.What defines Capital One is our two-decade commitment to pursue and sustain long-term value despite the allure of chasing short-term reward.Si

5、nce our founding days,weve focused on these enduring success factors:Go where the market is going.Choose businesses with structurally attractive returns.Build relevant scale where it matters most.Leverage information and analytics to drive business decisions and strategy.Obsess about resilience and

6、risk management.Hire great people and give them the chance to be great.Foster a culture of excellence and doing the right thing.And earn the loyalty of our customers.Guided by these core principles and aided by more than a little good fortune,weve transformed ourselves from a credit card company int