BT Group plc (BT) 2021年年度报告「LSE」.pdf

1、for goodWe connectBT Group plcAnnual Report 2021Stayingconnectedhas never been as importantWhen people connect,theres no limit to the good they can do.Today,thats truer than ever.The connections we make are helping solve the worlds biggest challenges such as the global pandemic,climate change and cy

2、ber security.Through the power of technology,were supporting customers to live,work and play together better.In these extraordinary times we are sharpening our focus and accelerating change.We connect for goodthe countryour customersEE tops the tableDelivering the best mobile experience remains our

3、priority.Being recognised as the UKs best network for the fifteenth consecutive time reflects our continued investment in keeping our customers connected to the things that matter to them most.Beating loneliness with BT+1 In a year that has kept us apart from our loved ones,we started a movement to

4、bring us closer to family and friends.Helped 10 million people in the UK to improve their digital skillsWhen we launched Skills for Tomorrow,we said we wanted to help 10 million people in the UK learn about tech.Weve now achieved this aim,five years earlier than expected.Gifting tablets and data to

5、the NHSGiving unlimited free data to EE customers who work for the NHS and providing tablets to hospital wards so patients could videocall friends and family are just two of the ways we supported the NHS in 2020.Giving small businesses a boostLast summer,we launched a support scheme for small busine

6、sses that promises to boost their connectivity,cash flow and confidence.Unbreakable wifi connectionInnovation is at the heart of what we do.Our new unbreakable internet service brings together the combined power of BT and EEs networks.Good fortomorrowour colleaguesBetter workplaceOur new workplaces