1、2003 Annual ReportBe Life Confident2003 Annual Report 02-850/Nouvelle couv.(US/V5)7/05/04 9:00 Page 1Community AXA seeks to live up to itsresponsibilities by participating inthe life of the community throughacts of corporate philanthropyand prevention.CustomersAXA seeks to build close and lastingrel
2、ationships with its customers byoffering expert advice and a fullrange of adapted solutions,and byadhering to the highest standard ofprofessional ethics.SuppliersAXA seeks to maintain qualityrelationships with its suppliersand other business partners byadhering to a clearly defined codeof conduct,an
3、d by promotingongoing dialogue.ShareholdersAXA seeks to satisfy its shareholders by achieving operatingperformance that ranks amongthe best in the industry,and byfurnishing complete and accuratefinancial information.EnvironmentAXA also seeks to play an active rolein protecting the environment bymaki
4、ng available its environmentalrisk management capability,and bypromoting environmentally soundpractices in the workplace.EmployeesAXA seeks to contribute to thesatisfaction and fulfillment of itsemployees by promoting respectand empowerment in the workplace,and by providing regular trainingand devel
5、opment opportunities.Our CommitmentsThe AXA VisionOur Business:Financial Protectionand Wealth ManagementIts the vision we have of our business and how itshould be done.The business of Financial Protection and wealthmanagement involves offering our customers individuals as well as small,mid-sized and
6、 largebusinesses a wide range of products and servicesthat meet their insurance,protection,savings,retirement and financial planning needs throughouttheir lives.Aware and proud of our industrys contribution to the economic and social development of thecommunity,we seek to do business responsibly byl