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规划假设2021:B2B首席营销官 - Forrester(英文版)(10页).pdf

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1、Planning Assumptions 2021 B2B Chief Marketing Officers Mastering A Changing Environment Contents Mastering A Changing Environment Expect Change And Maximize Resilience Change Happens. Do Your Campaigns Reflect It? B2B Buyers Are People, Too Marketing Value Is In The Eye Of The Beholder Marketing Ope

2、rating Models: Standing Still Is Not An Option Be An Agent Of Change Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 2020 Forrester Research, Inc.2 Mastering A Changing Environment The experience of the past year has revealed a truth: Resilience in the face of unprecedented and unpredictable change

3、 requires a high degree of agility. Business and societal changes are creating new rules of business, driving digital acceptance and accelerating the empowerment of buyers. The organizations that will survive and prosper are those that can adapt to and take advantage of these changes rather than suc

4、cumb to them. In this environment, successful B2B CMOs must be agents of change, not advocates for a comfortable status quo. CMOs are well positioned to be change agents because they understand that many of these changes will be transformative rather than incremental. In this guide, based on Forrest

5、er SiriusDecisions research, we identify five trends that will affect the priorities of B2B CMOs and marketing leaders in 2021. 2020 Forrester Research, Inc.3 As marketing leaders plan for 2021, they must anticipate a sustained period when shifting macroeconomic factors will make a disproportionate

6、impact on their plans and results. Prepare for a period of hyperagility by setting a clear path in alignment with all business leaders across the revenue engine, and review the path continuously to respond rapidly to the changing context in which the organization operates. Businesses that adapt to t

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本文主要讨论了2021年B2B市场营销环境中,首席营销官(CMO)如何应对变化,以提高企业和自身的韧性。文章指出,面对前所未有的变化,企业需要高度的敏捷性。成功的B2B CMO应成为变化的代理人,而不是维护现状的倡导者。文章提出了五个将影响2021年B2B CMOs和营销领导者的趋势。同时强调了在宏观经济因素变化期间,营销领导者需要制定灵活的计划,并对市场波动、策略调整和预算缩减做出应对。此外,文章还提到B2B买家也是具有情感、预设、希望和理想的复杂个体,企业需要更好地理解并影响他们。最后,CMOs应成为变革的推动者,通过引入最佳实践流程,促进跨职能的一致性,并适应不断变化的企业需求。 核心数据: - 70%的B2B营销指标显示组织价值,而非客户价值。 - 64%的指标显示营销对购买过程的影响,而非客户生命周期的影响。 关键点: 1. 成功的B2B CMO应成为变化的代理人,提高企业和自身的韧性。 2. 制定灵活的计划,应对宏观经济因素变化、市场波动和策略调整。 3. 理解并影响B2B买家的情感和理想,建立品牌与买家之间的共鸣。 4. 调整营销指标,平衡组织价值与客户价值,关注客户生命周期。 5. 发展适应性强的营销运营模型,确保资源与战略优先级和重点领域一致。 6. CMOs应提供关于宏观和微观力量的关键洞察,引导组织适应和快速变革。
"如何应对市场环境变化?" "B2B营销如何以人为本?" "如何衡量营销价值?"
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