2020-2022 集团企业责任计划：包容性和可持续性繁荣战略计划报告 - 澳大利亚邮政（英文版）（21页）.pdf

1、2020 2022 Group Corporate Responsibility Plan Everyone Matters: Our plan for inclusive and sustainable prosperity 2020 2022 Group Corporate Responsibility Plan 2 Our business and social purpose For over 200 years, we have provided access to essential services that connect people, businesses and comm

2、unities across Australia and to the world. As our country and communities have grown, we have been there. We are Australias trusted postal network, delivering to more than 11.9million delivery pointsacross Australia and to more than190 countries around the world. Our business has changed rapidly in

3、the last decade were no longer just a letters service. The shift to digital communication and online transactions has created many new opportunities. More people buying and selling online means there are more parcels than ever to be delivered. Were competing in the global parcels and trusted eCommer

4、ce services markets. With so many transactions moving online, theres an increasing demand to make sure these interactions are secure, quick and convenient. We are one of the countrys most trusted brands and remain committed to serving every single Australian equally. We are a big business made up of

5、 smaller businesses and understand how important sustainability is to small business success. Small businesses are the engine room of our economy and one of Australia Posts largest customer groups. As Australias largest retail network, we provide local services through a network of over 4,000 Post O

6、ffices, with over 2,500 of them in rural and regional Australia. We employ more than 35,000 people across our integrated delivery, logistics, retail and eCommerce network. Adding Licensed Post Office operators, Community Postal Agents and thousands of delivery contractors means more than 70,000peopl