2020年新冠病毒影响下美国技术行业前景报告 - Deloitte（16页英文版）.pdf

1、draft COVID-19 outlook for the US technology industry May 2020 Technology, Media cybercriminals are spreading malware.14 Hackers are also exploiting vulnerabilities in cloud-based services and computer hardware, and employees working from home are not the only targets. Cyberattacks on health care fa

2、cilities, laboratories, Many consumers remain concerned about the privacy and security of their personal data; they want tech companies to give them more transparency and control over how their data is used.19 And tech companies can seize this momentwhen the societal benefits of sharing data are evi

3、dentto reassure consumers by prioritizing privacy and trust. Something similar is happening with AI: The benefits are clear, but many people are concerned about unintended consequences and the potential for job losses. Now is the time to manage AIs risks head-on and to set guidelines for the technol

4、ogys ethical use. 6 Create transparency across supply chains In recent weeks, some tech companies have found themselves unexpectedly unable to sell products due to missing components.20 And a lack of visibility throughout their supply chains has complicated the issue. Primary, or tier one, suppliers

5、 often manage webs of their own suppliers, and companies may have no relationship with these second- and third-tier suppliersor know which components they provide, their inventories, or production constraints.21 When disruptions happen, companies may lack the data to determine where failures are occ

6、urring and to make swift course corrections.22 Actions to take: Tech companies should consider digitizing their supply chains to gain visibility throughout their supplier networks. They can start by developing business continuity plans for supply chains and using supply chain mapping to identify sup