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聚焦客户互动:与 axiUm 团队合作.pdf

上传人: 学*** 编号:187824 2024-12-26 18页 1.79MB

1、Spotlight on Customer EngagementPartnering with the axiUm TeamEmail:Tamara LeeDirector of Global Operations,AcademicJessica JensenGroup Product Manager,AcademicEmail:AgendaDiscover the many ways you can partner with us to:Support your axiUm journey Share your feedback Influence axiUms product roadma

2、p1Partner with us2Contribute to UX,design&research3Give us feedback4Explore the axiUm CommunityPartnering for successDedicated CSMYour Business GoalsYour OperationsCustomer SuccessPartner with usAccelerating Adoption with Customer Success Dedicated AnalystSpeed&QualityExpertiseTechnical SupportPartn

3、er with usThe axiUm Upgrade:Process and ImprovementsAfter-Hours Scheduled axiUm Production Upgrade Services now included in axiUm Support&Maintenance!Idea submissionBetter understanding of the problem youre trying to solveAAlternative solutions when possibleBMore voices are heard from your instituti

4、onCEnhancement RequestsUsing your ideas for researchContribute to design&researchOpen ideas:common categoriesContribute to design&researchEHRsInsuranceInfo ManagerSchedulerFinancialPatient AccessSystem maintenanceDispensaryGet hands on with axiUmContribute to UX,design&researchShare your Feedback:Ge

5、t Interactive with axiUmBeta Program Early access to upcoming features Have direct impact on capabilities and design Provide feedback to the axiUm Product teamUser-friendly portal that enhances patient experienceAllow patients to complete forms,verify personal details and appointments easily from th

6、eir devicesEmbrace an efficient digital patient-centric dental care experienceBETABe the First to Explore the Redesigned PatientAccessGive us feedback Discounts on add-on modules or no-cost optimization visit Free remote training(12 hrs/year)Priority upgrade s

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本文主要介绍了axiUm团队在客户参与、产品管理和客户支持等方面的合作伙伴计划。文章提到了与axiUm团队合作的方式,包括支持axiUm的发展、提供反馈和参与产品路线图的制定。此外,文章还提到了一些关键服务,如专属客户成功经理、专属分析师、快速高效的技术支持以及axiUm生产升级服务。axiUm还提供了一个用户友好的门户,以增强患者体验,并邀请用户参与Beta计划,提供对即将推出的功能的早期访问和反馈。最后,文章强调了分享产品使用数据的重要性,并介绍了axiUm的优化服务和升级流程。
如何与axiUm团队合作以支持我们的发展? 如何参与axiUm的设计、研究和产品规划? 如何加入axiUm社区,共同探索更多可能性?
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