当前位置:首页 >英文主页 >中英对照 > 中译版报告详情

YouGov:2024年美国最佳航空公司排名报告:基于旅客偏好度和满意度的评估(中译版)(21页).pdf

上传人: 白**** 编号:187575 2024-12-29 21页 8.51MB

下载:

1、US airline rankings 2024Exploring the top airlines in the US based on consideration and customer satisfaction.yougoyouvg.ocv.coomm/b/busi nuesssinessU N I T E D S T A T E SFlying high:US airline rankings 2024201Introduction02Exploring US flyer demographics03Consideration rankings04Customer satisfact

2、ion rankings05MethodologyContentsIntroductionYouGovs airline rankings report highlights the airlines that are flying high with Americans aged 18+in 2024.Leveraging data from YouGovs always-on brand tracker,YouGov BrandIndex,we share the top 10 airlines based on booking consideration and customer sat

3、isfaction scores.In the first part of this report,we explore US flyer demographics,followed by airline consideration rankings among those who are likely or very likely to book a flight in the next 12 months with deep dives by gender,generation,and parental status.In the final part of the report,we e

4、xplore the airlines performing best based on net customer satisfaction scores,including current and former customers.3 3US airline rankings 2024Explore brand trackinghttps:/ airline rankings 20244Report takeaways1.Americas most considered:American Airlines leads the way asthe most considered airline

5、 among gen pop,with 48%ofAmericans likely to consider the airline for their next flight.United Airlines ranks first among men in the US(50%),whileDelta Airlines ranks top among women(47%).2.Taking off with young adults:United Airlines is the mostconsidered airline among Gen Z with 45%of Gen Zerscons

6、idering the carrier.3.International carriers fly higher:Airlines with the highestsatisfaction scores among US flyers are typically non-domesticairlines.Among the most-flown airlines by Americans,Emiratescomes out on top with a net satisfaction score of+75.1.4.In low Spirit(s):Despite being one of th

word格式文档无特别注明外均可编辑修改,预览文件经过压缩,下载原文更清晰!
三个皮匠报告文库所有资源均是客户上传分享,仅供网友学习交流,未经上传用户书面授权,请勿作商用。
根据报告的内容,本文主要概括了2024年美国航空公司排名情况,包括考虑度和客户满意度两个方面。 1. 考虑度排名方面,美国航空以47.8%的考虑度位居第一,其次是联合航空和达美航空。不同性别和年龄段的旅客对航空公司的考虑度有所不同,如联合航空在男性中排名第一,达美航空在女性中排名第一。 2. 客户满意度排名方面,阿联酋航空以75.1的净满意度得分位居第一,其次是新加坡航空和卡塔尔航空。从年增长率来看,易捷航空、墨西哥航空和边疆航空等航空公司的客户满意度有显著提升。 3. 报告还分析了美国旅客的背景特征,如收入水平、飞行常客计划会员资格等,以及不同背景特征的旅客在选择航空公司时的偏好。 4. 报告最后介绍了数据来源和方法论,包括YouGov Profiles和YouGov BrandIndex的数据,以及考虑度和满意度得分的计算方法。
2024年美国哪家航空公司最受考虑? 哪些航空公司在美国乘客满意度排名中名列前茅? 哪些航空公司在美国乘客满意度方面有所提升?
客服
商务合作
小程序
服务号
折叠