凯捷（Capgemini）：能源和公用事业的智能自动化（英文版）(40页).pdf

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1、The next digital wave Intelligent Automation in Energy and Utilities Global Automation Research Series: Energy and Utilities Introduction The global energy and utilities sector is undergoing unprecedented change: The three “Ds” of decarbonization, deregulation and decentralization are having a signi

2、ficant impact. Currently only 10% of UKs electricity comes from coal-fired generators, and in 2019 the National Grid has logged more than 1,000 hours of coal-free electricity.1 The sector is moving from its conservative, regulated past to a new future where innovation is key. Its consumer base, whic

3、h used to be largely passive, has now moved to a world of prosumers who expect a sophisticated, service-based industry. Digitalization will be critical to capitalizing on these shifts. Technologies, such as automation and artificial intelligence (AI), are playing a pivotal role in managing the balan

4、ce between demand and supply, boosting efficiencies in all the entirety of the value chain, innovating the customer experience and transforming business models. Our October 2018 multi-sector, global research study, Reshaping the future: Unlocking automations untapped value, explored the intelligent

5、automation landscape (by intelligent automation, we mean a combination of rule-based technologies such as RPA and added intelligence through advanced analytics and artificial intelligence). Examining specific use cases and the benefits they can deliver, it drew on the views of more than 700 executiv

6、es involved in implementing intelligent automation solutions. Building on what we learned from that cross- sector program, this latest 2019 research takes a specific look at energy and utilities (oil and gas, electricity utilities, water utilities, energy services and electricity and gas utilities).