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麦当劳(McDonald''s)2022年年度报告(中译版)(76页).pdf

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1、Annual ReportWe Are Stronger Than EverDear Shareholders,the Global McFamily and our Customers,I opened last years letter by stating that there was never a better time to be part of Brand McDonalds.Thanks to the Systems hard work,that remains true today.Despite facing external pressures in markets ar

2、ound the globe in 2022,we continue to build strong momentum in the business a true testament to the ingenuity of our people,the resilience of our supply chain and the dedication of local franchisees and restaurant teams serving our customers.It was incredibly energizing to bring our System together

3、last April for our first Worldwide Convention since the start of the pandemic.On full display was what I love most about McDonalds our restless energy and ambition.Were never satisfied,which is why McDonalds continues to be one of the worlds leading corporations after almost 70 years.As Ray Kroc use

4、d to say,“youre either green and growing or youre ripe and rotting.”In other words,were only going to stay relevant to customers if were consistently raising the bar.Our Brand is more relevant than ever before,but we still have so much more we can do.Im proud that as we operate from a position of st

5、rength,we are all pushing ourselves Annual Letter to Shareholderspopular,we also launched our largest global campaign ever for the FIFA World Cup,“Wanna go to McDonalds?”We are also capitalizing on the strength of the billion-dollar brand equities in our Core(“C”)menu 10 in total and growing market

6、share in chicken and beef.Moreover,Digital,Delivery and Drive Thru(3-“Ds”)continue to demonstrate huge growth potential.We remain focused on meeting customers where they are and providing more personalized experiences.We now have almost 50 million active loyalty users in our top six markets.to make

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根据标记中的内容,本文是麦当劳公司总裁兼首席执行官Chris Kempczinski向股东和客户发布的年度报告。报告首先强调了麦当劳在全球范围内面对外部压力时,通过员工创新、供应链韧性和当地特许经营商和餐厅团队的奉献精神,保持了业务增长势头。报告提到,麦当劳品牌比以往任何时候都更具相关性,但仍有更多工作要做。报告还提到了麦当劳在2022年全球可比销售额增长近11%,全球客流量增长5%。此外,报告还强调了麦当劳在营销、核心菜单和数字、送餐和得来速(3-“Ds”)方面的发展,以及通过客户中心化策略来扩大市场份额。报告还提到了麦当劳在推动教育、技能发展和包容性文化方面的努力,以及通过新的芝加哥社区影响计划支持40个非营利组织。最后,报告展望了麦当劳的未来,并表达了对持续、长期、盈利的增长的信心。
麦当劳如何在全球范围内保持增长势头? 麦当劳如何通过数字化和个性化体验吸引顾客? 麦当劳如何推动社区发展和机会均等?
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