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毕马威:2020人力资源的未来(英文版)(28页).pdf

上传人: 科*** 编号:14441 2020-08-01 28页 2.70MB

1、Future of HR 2020: Which path are you taking? home.kpmg How HR organizations across the globe are shaping a workforce and people function fit for the future KPMG International The HR function is dealing with a range of questions: How can it prove its relevance within its organization and bring strat

2、egic value? How can HR design an employee experience that responds to evolving demands? And how can it utilize technology to truly understand the needs and motivations of employees? A particularly striking finding from our Future of HR 2020 survey in which over 1,300 HR executives from across the gl

3、obe participated 3 in 5 HR leaders believe that the HR function will rapidly become irrelevant if it doesnt modernize its approach to understanding and planning for the future needs of the workforce. In short, organizations of all shapes and sizes across the globe generally agree that the HR functio

4、n will cease to exist in its traditional form if it continues to operate or deliver in the same way. Foreword 2019 Global CEO Outlook 2 KPMG Connected Enterprise By Mark Spears Global Head of People on the other, those preferring to stick with the “tried and true.” But we quickly realized that, this

5、 year, the data has crystallized into something more definitive. No matter where theyre based, there is little doubt that HR functions are experiencing at least some level of adversity as they navigate through todays complex, ever-changing world. What is particularly interesting is how different HR

6、groups are choosing to address these challenges. As Mark Spears mentions in the Foreword, we found that Pathfinding HR organizations seem to show a pattern of addressing four discrete areas of priority and actions in this respect. These HR executives seem to be universally confident in the strategic

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本文主要讨论了人力资源(HR)在未来的发展趋势和挑战。文章指出,随着人工智能(AI)和自动化技术的发展,HR面临着如何使自身现代化以适应未来劳动力需求的挑战。调查显示,56%的HR领导者认为,为AI和相关技术准备劳动力将是HR面临的最大挑战。为了应对这一挑战,76%的HR领导者认为HR需要积极挑战未来劳动力的构成(谁来购买、建设、借用或开发机器人)。此外,66%的HR领导者将提升劳动力技能作为优先事项。 文章还强调了员工体验设计的重要性,指出95%的HR领导者将员工体验作为重点领域,而75%的HR领导者已经制定了设计员工体验的策略,以反映和支撑客户体验。此外,文章还指出,HR在塑造企业文化方面发挥着重要作用,61%的HR领导者正在改变其组织的文化,以符合组织的更高层次目的。 总的来说,文章强调了HR在适应未来劳动力需求、设计员工体验和塑造企业文化方面的重要性,并指出HR需要通过现代化和技能提升来应对这些挑战。
未来HR如何应对AI挑战? 员工体验设计如何影响业务绩效? HR如何利用数据分析提升员工绩效?
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