构建具有韧性的组织文化.pdf

1、www.shine.org.sgSHINE Children&Youth Servicesscys.sgBuilding a Resilient Organisation CultureLee Seng MengExecutive DirectorSHINE Children and Youth ServicesThe Realities We Face:Adversity&Challenges of SSAsDigital transformation is both an opportunity and a stressorTransformationvsStabilityTasksvsR

2、elationshipBurnout,disconnection,and staff turnover are real threatsExpected to deliver high-impact Juggle funding unpredictabilityClient needs are increasingly complexSSAs workforce is committed but often overextendedResilience must be organizational,not just individualHow to build a resilient orga

3、nisation culture that can shine?Resilient Organisation Culture:The SHINE wayClarity of Purpose and Shared ValuesLeadership&PeopleTeamwork&Trust1.Clarity of Purpose&Shared ValuesSHINEs Polarity Leadership Philosophy“As SHINE leaders,we are committed to lead and empower our staff to thrive.As we striv

4、e to realise goals and do impactful work,we will exercise authority with empathy.We will be decisive while holding space for open conversations.We will support our colleagues while challenging them to maximise their potential.”2.Leadership&PeopleYou need the right people,not the best people3.Teamwork and TrustWith trust,even silience is understoodWithout trust,every word is misunderstoodFive Ways to Build Trustwww.shine.org.sgSHINE Children&Youth Servicesscys.sg