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M3:领先的工具包.pdf

上传人: 彩旗 编号:1158746 2026-03-02 51页 5.37MB

1、“Channel your inner stoic”seven actionable improvement leadership tipsfrom ancient philosophyDisclosuresWe have no conflicts of interest to disclose with regards to this presentation:Birgit Hartoft,Danish Society for Patient Safety and WHO Patient Safety Champion Wendy Korthuis-Smith,Executive Direc

2、tor,Virginia Mason Institute James Mountford,Editor in Chief,BMJLeaderAkudo Okereafor,North Middlesex University Hospitals NHS TrustLucy Robin,ABC Parents Champion LeadKaren Tuner,Royal Free London NHS TrustFocus on what you can control James MountfordEditor in Chief,BMJLeaderTake action and lead by

3、 example Akudo OkereaforNorth Middlesex University Hospitals NHS TrustBe virtuous and put aside your ego Karen TurnerRoyal Free London NHS Trust1.Focus on what you can control:Work with the system the way it is now.Accept the things that you cant change political,people,structural or resource constr

4、aints.Find ways to work smarter.What or who are you trying to control that isnt actually within your control?Are you trying to master yourself or other people?What could you experiment with doing differently that might lead to a different outcome?2.Take action and lead by example:Dont put off fixing

5、 things.Dont think that it is someone elses problem.Everyone has responsibility for the system they are working on.What are you putting off doing?Where are you making excuses rather than taking responsibility?Where and how can I be the most effective role model,right now?3.Be virtuous and put aside

6、your ego:Name one situation youve ever been in that called for more ego enough said!What if you could be less concerned about what others think of you?What would that liberate you to do(or not do?)Where might your ego be getting in the way of progress being made?How can you spot it?What action can y

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1. **斯多葛式领导七原则**:聚焦可控、以身作则、放下自我、韧性应对失败、共情理解、消除负面情绪、不归咎他人(Birgit Hartoft等)。 2. **好奇领导五规则**:多问少说、倾听理解、倾听所有声音、优先定义问题、视脆弱为优势(IHI/BMJ论坛)。 3. **实践方法**:通过PDSA循环迭代,每月自评规则应用(如Scott Ballard-Ridley),案例包括护士提出“败血症时钟”创新方案。 4. **核心价值**:好奇心是领导核心技能,支持心理安全,尤其适用于冲突处理(James Cameron)。
如何控制情绪? 如何激发团队潜能? 如何拥抱不确定性?
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