毕马威：2019香港银行业报告（英文版）（92页）.pdf

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1、The future of banking Hong Kong Banking Report 2019 Contents Introduction Overview Future business models What will it take to win in the age of digital banking? Customer experience at the core of banks winning strategy Wealth management partnerships take centre stage in China Moving towards a conne

2、cted enterprise A digital future Harnessing the full power of AI also requires smart governance and controls Open APIs offer new opportunities for banks, but first they must focus on working effectively with third parties Blockchain: no longer a buzzword in Hong Kong The age of the data culture is h

3、ere 4 6 13 14 17 20 24 28 29 32 34 36 2 | Hong Kong Banking Report 2019 2019 KPMG, a Hong Kong partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. Smart risk manageme

4、nt Regtech is fast becoming an indispensable part of the banking industry Information sharing the key to enhancing financial crime compliance Consumer trust is at the core of managing cyber and emerging technology risk Viewing conduct risk through a forward-looking lens is the way of the future The

5、future market A shifting regulatory focus towards conduct and data Tax developments will drive banking opportunities in Hong Kong, but potential challenges lie ahead The future of banking in China Creating a seamless banking experience in the Greater Bay Area Financial highlights About KPMG Contact

6、us 38 39 42 44 46 48 49 52 54 56 59 90 91 Hong Kong Banking Report 2019 | 3 2019 KPMG, a Hong Kong partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 2019 KPMG, a Ho