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Servicenow Inc(NOW)2025年第四季度及全年投资者演示文稿「NYSE」(英文版)(27页).pdf

上传人: 1****1 编号:1098252 2026-01-29 27页 4.79MB

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1、 2025 ServiceNow,Inc.All Rights Reserved.2026 ServiceNow,Inc.All Rights Reserved.InvestorPresentationFourth Quarter 20252 2025 ServiceNow,Inc.All Rights Reserved.22 2026 ServiceNow,Inc.All Rights Reserved.This presentation contains“forwardlooking”statements that are based on our managements beliefs

2、and assumptions and on information currently available to management.Forwardlooking statements include information concerning our possible or assumed strategy,future operations,financing plans,operating model,financial position,future revenues,projected costs,competitive position,industry environmen

3、t,potential growth opportunities,potential market opportunities,plans and objectives of management,the effects of competition on our business,customer trends.Forward looking statements include all statements that are not historical facts and can be identified by terms such as“anticipates,”“believes,

4、”“could,”“seeks,”“estimates”(including,without limitation,financial estimates denoted with an“E,”such as FY26E),“targets,”“guidance,”“expects,”“intends,”“may,”“plans,”“potential,”“predicts,”“prospects,”“projects,”“should,”“will,”“would”or similar expressions and the negatives of those terms,although

5、 not all forwardlooking statements contain these identifying words.Forward-looking statements involve known and unknown risks,uncertainties and other factors that may cause our actual results,performance or achievements to be materially different from any future results,performance or achievements e

6、xpressed or implied by the forward-looking statements.Additionally,these forward-looking statements,particularly our guidance,involve risks,uncertainties and assumptions based on information available to us as of January 28,2026,including those related to our future financial performance,global econ

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1. **前瞻性声明风险**:基于管理层信念和假设,实际结果可能因风险(如经济波动、汇率变化、竞争)而 materially 不同,不保证达成目标。 2. **财务亮点(2025年)**: - 订阅收入$128.83亿(YoY +21%),经调整汇率影响后为+20.5%; - 当前剩余履约义务(cRPO)$128.5亿(YoY +25%),调整后+21%; - 非GAAP运营利润率31%,自由现金流利润率35%。 3. **2026年指引**: - Q1订阅收入$36.5亿-$36.55亿(YoY +21.5%,调整后+18.5%-19%); - 全年订阅收入$155.3亿-$155.7亿(YoY +20.5%-21%,调整后+19.5%-20%)。 4. **非GAAP指标**:排除股权激励、无形资产摊销等,强调自由现金流(2025年利润率57%)和运营效率。 5. **客户与产品**:8800+全球客户(含85%财富500强),Now AI平台驱动工作流自动化,Moveworks贡献约100bps增长。
**AI如何赋能业务?** **财务增长秘诀何在?** **客户留存率有多高?**
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