主题演讲——代理企业的崛起：从飞行员到利润.pdf

1、Orchestrating the Agentic EnterpriseJesper SchleimannAI Officer EMEA95%AI VALUE=INSIGHTS+CONTEXT+ACTION“The next wave of adoption will be won not by the flashiest models,but by the systems that learn and remember and/or by systems that are custom built for a specific process.”MIT Aug25DATAThe SAP AI

2、 FlywheelAIEmbedded TrustContextual IntelligencePROCESSActionable AutomationThe secure,scalable operating system for Business AIIntegrated end-2-end backbone290+AI use-cases-400+EOY1.800 Joule Skills-40 Agents EOYProcess DNA 77%of global business data ERP&LoB SolutionsValuable business dataSAP Knowl

3、edge Graph SAP Business Data Cloud SAP systems customer business data across the entire value chainTrust,compliance,&securityAuthorizations&Identity Orchestration&governance HRAI powered Self serviceCV MatchingAnalyticsAI Assisted AnalyticsFinanceAI Assisted closingSlide 7ServiceDocument ScanningInv

4、oicesProcurementSourcing EventMarket Strength.Supply ChainAI-Assisted PlanningToday:Empowering Your organization290+Generative AI use cases available today,400+by end 251800+Skills supported by JouleSlide 8Slide 9The best AI is invisibleWithout trust,AI is a toySAP Business AI see the big picture&ma

5、kes relevant connections to act reliably“Resolve this disputeThe customer is disputing the billing period.Ive verified the billing start date on the invoice does not match the delivery date on the shipping receipt.The invoice should be reissued with an adjusted billing period.SAP Knowledge GraphSAP

6、Business Data CloudLLMJoule ReasoningTools for Grounding30-70%Hallucination17-30%RecallLLM aloneLLM+KG0%Hallucination30-70%RecallEvaluation452kABAP tables80kCDS views7.3MFields14PublicSelf-evolving AI agents must maintain safety and stability during any modification.This forms the primary constraint