ServiceNow：2025年劳动力技能预测报告（英文版）（37页）.pdf

1、2 2Table ofcontents03Introduction:The future is hiring12The shifting shape of work22AI governance is everyones job25The global skills roadmap31Conclusion34Appendix3 3The futureis hiringYou read that right.Although AI is boosting human productivity,the world still faces a talent shortage.The solution

2、?Build tomorrows skills,today.4 4The 2025 Workforce Skills Forecast assesses how agentic AI and related technologies will impact workers and organizations over the next five years.ServiceNow and Pearson used machine learning and economic analysis to model labor market shifts.Our analysis maps the ch

3、anging relationship between people and AI in the workplace and predicts how AI will change the mix of skills required for people and organizations to thrive.Most economies we studied will need additional workers to support projected growth over the next five years.This labor gap will be only partial

4、ly offset by AI-powered automation and augmentation.In the U.S.alone,we forecast net workforce growth of 3.06 million workers after factoring in economic growth,jobs added to support digital transformation,and jobs displaced by digital transformation.Our research has two main goals.We seek to help k

5、nowledge workers acquire the skills they need to stay relevant and productive in the AI era.We also hope to guide business leaders who must reskill their workforces to become AI-powered organizations.The future is hiring,yesbut its also disrupting.AI is transforming the skills needed to perform thou

6、sands of jobs across the global economy.If workers arent ready for this shift,both individuals and organizations will suffer.Business leaders face an important choice.They can try to automate people out of jobs,or they can choose to bring employees along on the journey of AI-powered business transfo