在 PNC 建立围绕 AI 的治理.pdf

1、ESTABLISHING GOVERNANCE IN AIAI in Finance SummitApril 19,20241Deb LindwayPNC Financial ServicesEVP Enterprise Tech&Security Intelligent Automation Center of ExcellenceAGENDA AI&Intelligent Automation at PNC Traditional AI Governance GenAI Governance Industry Alignment&Influence Key Learnings Ongoin

2、g Areas of Focus 2AGENDA AI&Intelligent Automation at PNC Traditional AI Governance GenAI Governance Industry Alignment&Influence Key Learnings Ongoing Areas of Focus 34AI&Intelligent Automation at PNCAI/IA CENTER OF EXCELLENCELOB&AI CHAMPIONS Strategy&prioritization E2E assessments Enterprise Stand

3、ards Portfolio management Business case realization Design&Deploy AI Solutions Technology Change ManagementUltimately,we prioritize use cases of AI technology based on sizable return on investment,minimal risk,and customers best interestsWe source,strategize,and plan Intelligent AI and automation pr

4、ojects across our various businesses through two key groups:AGENDA AI&Intelligent Automation at PNC Traditional AI Governance GenAI Governance Industry Alignment&Influence Key Learnings Ongoing Areas of Focus 56Traditional AI GovernanceEnterprise Portfolio Management for all AI initiativesPNC succes

5、sfully implements these use cases and achieves impact through robust governance practices:Enterprise Tech Standards for AI Platforms Top Down E2E Business Process Opportunity Communication&Awareness “Shiny Object Syndrome”Management Cadence Exec Committee,Board,Regulators AGENDA AI&Intelligent Autom

6、ation at PNC Traditional AI Governance GenAI Governance Industry Alignment&Influence Key Learnings Ongoing Areas of Focus 78GenAI GovernanceCross discipline partnership with risk domains Cutting-edge GenAI tech is currently being implemented with additional validation required to account for new ris