ServiceNow＆德勤＆英伟达：2025人工智能驱动的未来城市研究报告（英文版）（64页）.pdf

1、ThoughtLab In collaboration with:In collaboration with:CITIES OF THE FUTURE 2 2 CONTENTS AI-POWERED CITIES OF THE FUTURE AI comes into focus 03 Section 1:The rise of the AI-powered city 04 Section 2:Learning from AI leaders 12 Section 3:The path to AI leadership 23 Section 4:Enabling responsible use

2、 of AI 38 Section 5:The use of AI across urban domains 45 Section 6:Steps forward 55 Section 7:Methodology appendix 57 3 Artificial intelligence(AI)is revolutionizing how cities analyze data,create content,and perform tasks,allowing them to boost productivity,drive efficiencies,and better meet the n

3、eeds of residents and citizens.In the future,AI has the potential to transform urban services,from infrastructure and transportation to public safety,health,and the environment.AI is expected to become widely accessible to businesses and residents across cities.As AI advances,some believe it will be

4、come an urban utility on par with others like electricity and water.To learn how AI can help reshape cities,ThoughtLab conducted a pioneering study on the AI plans,investments,and practices of 250 cities around the world.Carried out in collaboration with ServiceNow,Deloitte,and NVIDIA,the study exam

5、ined how these cities harness all varieties of AI,from machine learning and robotic process automation to generative AI(GenAI)and now Agentic AI.To provide actionable insights,ThoughtLab analyzed AI use cases and best practices across six urban domains:1.Government management and operations 2.Safety

6、,security,and resilience 3.Living,health,and trust 4.Mobility and transportation 5.Urban infrastructure 6.Environment and sustainability In addition to quantitative analysis,ThoughtLab conducted interviews with city leaders and AI specialists from business and academia.This report is the result of t