1、Insurance transformation:The new agendaHow leading insurers are driving successful operational and cost transformationJuly 2025KPMG.Make the Difference.Matthew Smith is the global lead for insurance strategy and transformation,and Partner with KPMG in the UK.With over 22 years of experience working

2、in the financial services sector,Matthew works with C-suite leaders to navigate industry challenges and drive strategic and transformational change.Alissa is a Managing Director in KPMG in the USs Customer and Operations practice.With more than 18 years of consulting and insurance experience across

3、the value chain,Alissa works clients to drive digital transformation,enhance carrier speed to market across multichannel distribution models,and enhance customer and operational excellence.Matthew SmithAlissa RisticAbout the authorsJonathan is a Partner in KPMG Canadas Management Consulting Advisory

4、 practice,based in Toronto.He leads the P&C insurance industry within Management Consulting and has functional expertise in distribution and operational strategies,transformation leadership and implementation,and technology enablement,having worked alongside brokers,service providers,corporates and

5、startups.Jonathan WeirMark Longworth is a Partner in KPMG Chinas Financial Services Management Consulting Practice,and leads the global insurance Advisory business.Specializing in transformational change,Mark has over 30 years experience across financial services,and has led large-scale transformati

6、on programs across the financial services industry,across commercial and personal lines.Mark LongworthInsurance transformation:The new agenda 2025 Copyright owned by one or more of the KPMG International entities.KPMG International entities provide no services to clients.All rights reserved.2Content