1、Understanding Chinese Luxury Customers Sentiment in 2025 and Preparing for the Future A CXG ReportSilvia Coleman is the VP of Thought Leadership at CXG.She is a former investment banker and financial analyst with deep expertise in the luxury space,having covered both the public luxury sec-tor and ad

2、vised brands on strategic and business development issues in the private luxury sector.Prior to joining CXG,she worked for PricewaterhouseCoopers Securities,Shattuck Hammond Partners and Threadstone Partners.She has lived and worked in Europe,South Africa and the US and brings a truly global perspec

3、tive to her work.She holds a BComm(Hons)in Finance from the University of Natal,South Africa,a Diploma in Fashion Design from Parsons School of Design,and a Masters in Management(ALM)from Harvard University.Carole Vienne is a distinguished expert in the luxury sector and a seasoned researcher at CXG

4、.She currently holds the position of Executive Vice President of Customer Insights and has been leading it for over 8 years.Beyond the mere data,Carole excels in translating consumer insights into potent and actionable business recommendations.Her expertise shines through her strong focus on interna

5、tional re-search and strategic thinking.Carole plays a pivotal role in assisting luxury and premium brands in making well-informed decisions.Before joining CXG,Carole held the position of Research Director at GfK for over a decade.Silvia ColemanCarole VienneAbout the AuthorsGeorges Al Feghali heads

6、CXGs Transformation and Consulting Practice,advising senior deci-sion-makers on global and regional transformation and growth.He has extensive experience in management consulting and previously held managerial positions at consulting firm Strategy&(formerly Booz&Company)and at international