1、IBM Institute for Business Value|Research InsightsFrom AI projects to profitsHow agentic AI can sustain financial returnsHow IBM can helpClients can realize the potential of AI,analytics,and data using IBMs deep industry,functional,and technical expertise;enterprise-grade technology solutions;and sc
2、ience-based research innovations.For more information about AI services from IBM Consulting,visit more information about AI solutions from IBM Software,visit more information about AI innovations from IBM Research,visit The AI ROI resetAgentic AIAt the crossroadsAction guideContentsIntroduction The
3、AI ROI resetAgentic AIAt the crossroadsAction guideIntroduction 4The AI ROI reset 6Orchestrating transformation with agentic AI 12At the crossroads 18Action guide 241Introduction The AI ROI resetAgentic AIAt the crossroadsAction guide2The generative AI landscape has had a reality checkbut AI more br
4、oadly is showing sustainable financial impact.Projects that once boasted spectacular short-term gains likely attributable to pilots have settled into a more pedestrian 7%ROI for those projects that have scaled,consistent with prior AI cycles.1 Yet operating profit improvements attributable to AI hav
5、e shown consistent growth,indicating an increase in the actual value delivered by AI to shareholders.AI-enabled workflowsmany driven by agentic AIare poised to expand from 3%in 2024 to 25%in 2025,and investment in AI continues to rise.The eightfold increase in AI-enabled workflows suggests not just
6、incremental improvement but a fundamental rethinking of business processes across functionsas reflected in the sustained rise of AI investment,which has grown to about 12%of IT spend.This suggests that business and AI senior executives remain convinced of AIs long-term transformative potential.Organ