1、2019 Annual ReportDear Shareholders:Our clients are experiencing more disruptive change than ever before.There has never been more pressure for companies to innovate and succeed.Clients are experiencing disruptive change and they are feeling pressure both internally and externally to innovate.Our cl
2、ients need the right strategy and strong execution to succeed.This means clients need Gartner now more than ever before.We would like to take a moment to reflect on Gartners strengths and performance in 2019,even as we acknowledge the humanitarian and economic impact the COVID-19 pandemic is having.
3、Gartner provides the insight and advice to navigate these disruptive times.Gartner equips business leaders with indispensable insights,advice and tools to achieve their mission-critical priorities and build the successfulorganizations of tomorrow.Our unmatched combination of expert-led,practitioner-
4、sourced and data-driven research empowers clients across all major enterprise functions including Information Technology(IT),HR,Finance,Marketing,Supply Chain,Sales and Legal to make the right decisions on issues that matter most.Because of our independence and objectivity,were a highly trusted advi
5、sor.Our strategic advice and pragmatic tools peer benchmarks,best-practicecases and step-by-step implementation guides are free from vendor bias and rooted in the data,analytics and insights of our objective research.Gene HallChief Executive OfficerCraig SafianChief Financial Officer“Gartner equips
6、business leaders with indispensable insights,advice and tools to achieve their mission-critical priorities and build the successful organizations of tomorrow.”We have a vast and under-penetrated market opportunity.We estimate our total market opportunity to be almost$200 billion.Our contract value(t