1、2009Annual ReportDear shareholders:CHRIS LAFONDChief Financial Offi cerGENE HALLChief Executive Offi cerContentsLETTER TO SHAREHOLDERSTHE NUMBERS:HIGHLIGHTSINVESTOR RELATIONSNOTICE OF MEETINGPROXY STATEMENT2009 ANNUAL REPORT ON FORM 10-KBOARD OF DIRECTORSConstantly changing and evolving technology d
2、ramatically affects how businesses compete.In this complex environment,chief information offi cers(CIOs)and other information technology(IT)professionals have challenging jobs.That is why Gartner is an indispensable resource to tens of thousands of IT professionals.Through the combined brainpower of
3、 1,200 research analysts and consultants,we advise executives in 80 countries every day.We work with our clients to research,analyze and interpret the IT industryits providers,technologies and business processes.We cut through the complexity and deliver the insight for IT professionals to make the r
4、ight decisions quickly and with confi dence,enabling them to succeed.Our services provide high value at a relatively modest cost and are necessary tools for our clients,particularly given enterprises increased focus on controlling expenses.Executing Our Growth Strategy Our opportunities for growth a
5、re vast.Despite our impressive client base,thousands of companies worldwide do not currently use our services.Moreover,within our existing client enterprises,there are hundreds of thousands of IT professionals who do not currently use Gartner research but would benefi t from doing so.We believe we h
6、ave captured only a small percentage of our potential market opportunity.Since 2005,we have executed a consistent strategy to drive double-digit revenue and earnings growth.The fundamentals of this strategy are as follows:Produce extraordinary research content.Deliver innovative and highly different