GAP集团Gap Inc. (GPS) 2021年年度报告「NYSE」.pdf

1、2021ANNUALREPORTDEAR SHAREHOLDERS,As I reflect on an extraordinary two years as CEO of Gap Inc.,I am struck not only by the magnitude of the challenges we have facedbut how those challenges pushed us to accelerate the transformation of our iconic,nearly 53-year-old company.Against the backdrop of an

2、 unprecedented global crisis,we crystallized a new strategy,anchored in growing our four purpose-led billion-dollar lifestyle brands.Our multi-year Power Plan has guided us through two years of transformation,resulting in a healthier core business that leverages our competitive and ownable strengths

3、.We ended fiscal year 2021 with net sales of$16.7 billion,up 21 percent year-over-year and up 2 percent vs.2019,even as we shed unproductive sales and navigated acute supply chain disruption.We grew our online business to$6.4 billion and increased our loyalty program members to approximately 50 mil-

4、lion.We successfully restructured our high-priced debt,locking in lower interest rates.And we returned approximately$400 million to shareholders through dividends and share repurchases.Today,we are a company poised for balanced growth.Our brands are using their unique voices to drive differentiation

5、 and forge deeper relationships with our approximately 64 million customers.By offering relevant and covetable product at every price point,we engage a more diverse cross-section of customers.We are meeting consumers where they are whether embracing a life punctuated with travel and celebration,retu

6、rning to offices and sports,or reveling in new found definitions of everyday comfort.Old Navy has crossed$9 billion in sales,offering fashion for the whole family at jaw-dropping prices.Gap is cool and relevant again,delivering two-year comparable sales growth in North America.Banana Republics eleva