1、Gartner 2017 Annual Report2017ANNUAL REPORTDear Shareholders:Were living in a time of unprecedented change.Technology pervades every functional area of the enterprise,and the pace and impact of technology-driven change are accelerating.Technology-driven innovation is disrupting entire industries.The
2、 scope,scale and economic impact of technology are enormous,and the rate of macroeconomic and political volatility is increasing.Leaders need help determining how to adapt to this change.Across every functional area of the business,leaders turn to Gartner for the help they need.Gartner has the techn
3、ology expertise and,with the 2017 acquisition of CEB,we also have deep business expertise across all major functional areas of the enterprise including HR,Finance,Marketing,Supply Chain,Sales,Product and Legal.Our unmatched combination of expert-led,practitioner-sourced and data-driven research stee
4、rs clients toward the right decisions on the issues that matter most.We equip business leaders across the enterprise with indispensable insights,advice and tools to achieve their mission-critical priorities.Were trusted as an objective resource and a critical partner by more than 12,000 organization
5、s in more than 100 countries across all major functions,in every industry and enterprise size.This represents an enormous market opportunity.We estimate that the combined market opportunity across the functional areas we serve is almost$200 billion.Our contract value at December 31,2017 was$2.8 bill
6、ion.This means we can grow at double-digit rates for a very long time.We know how to capture that opportunity.Gartner has an attractive business model,with recurring revenue,high renewal rates and strong contribution margins,all of which enable us to generate long-term,sustained double-digit growth