1、The Global Public Impact of GovTech:A$9.8 Trillion OpportunityI N S I G H T R E P O R TJ A N U A R Y 2 0 2 5In collaboration with CapgeminiImages:Getty ImagesDisclaimer This document is published by the World Economic Forum as a contribution to a project,insight area or interaction.The findings,inte

2、rpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum,nor the entirety of its Members,Partners or other stakeholders.2025 World Eco

3、nomic Forum.All rights reserved.No part of this publication may be reproduced or transmitted in any form or by any means,including photocopying and recording,or by any information storage and retrieval system.ContentsForeword 3Executive summary 41 Why GovTech?Why now?52 The global GovTech market in

4、numbers 83 The$9.8 trillion public value of GovTech 113.1 Efficiency gains 123.2 Transparency gains 143.3 Sustainability gains 144 GovTech in action:country cases for implementation 154.1 Azerbaijan:entrepreneurial governance driving a GovTech transformation 164.2 Bahrain:collaborative citizen engag

5、ement for better quality of life 174.3 Brazil:public-sector innovation across alllevels of government 174.4 Germany:a GovTech ecosystem that strengthens public-private collaboration 184.5 Malaysia:pioneering GovTech with a data-driven focus 194.6 Rwanda:advancing to a knowledge economy with GovTech

6、204.7 Ukraine:resilience and innovation with a“state in a smartphone”vision 214.8 Synthesis:expanding the scope for GovTech 225 Turning plans into progress 24Conclusion 27Appendices 28A1 Glossary 28A2 Additional information for the country cases 29A3 Methodology 29Contributors 31Endnotes 33The Globa