1、The second annual report of the largest global generative AI studyprimary research conducted by Lucidworks,a leader in search and total AI solutionsGenerative AI Global Benchmark Study Vol.22024 STATE OF GENERATIVE AI IN GLOBAL BUSINESSGenerative AI continues to drive massive change around the world

2、and its only the beginning.In 2023,Lucidworks conducted the largest global study to date to understand key areas of generative AI investment and how advanced organizations are in adopting this technology.In 2024,global business leaders remain eager to implement their plans and stay ahead of the comp

3、etition as the technology transforms from hype to reality.As the path to AI success emerges,companies worldwide are enthusiastic about the possible impact on customer experience,automation,and business operations.However,the study found that spending has slowed slightly as businesses more carefully

4、consider the most valuable areas to invest in.A third of business leaders feel like theyre falling behind competitors despite almost everyone struggling to implement this new transformational technology.One of the biggest roadblocks to deploying AI initiatives is a significant uptick in concerns aro

5、und implementation costs.Additionally,data security concerns have more than doubled from last year and concerns around response accuracy have grown by five times.As the hype slowly turns to reality,the race is on to maximize the potential value of generative AI while balancing cost and security conc

6、erns.This report offers a roadmap with best practices to help companies plan and execute their generative AI roadmap.EXECUTIVE SUMMARY2024 State of Generative AI in Global Business WHAT IS GENERATIVE AI?The conversation around generative AI has moved beyond“what could be possible”in 2023.Now,in 2024