世界经济论坛&埃森哲：2024城市物流转型：可持续和高效的城市最后一英里配送白皮书（英文版）（29页）.pdf

1、Transforming Urban Logistics:Sustainable and Efficient Last-Mile Delivery in CitiesW H I T E P A P E RD E C E M B E R 2 0 2 4In collaboration with AccentureImages:Getty Images,UnsplashDisclaimer This document is published by the World Economic Forum as a contribution to a project,insight area or int

2、eraction.The findings,interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum,nor the entirety of its Members,Partners or other s

3、takeholders.2024 World Economic Forum.All rights reserved.No part of this publication may be reproduced or transmitted in any form or by any means,including photocopying and recording,or by any information storage and retrieval system.ContentsForeword 3Executive summary 4Introduction 51 The impact o

4、f last-mile deliveries on cities 71.1 Impact on urban centres 71.2 The need for change 92 How the delivery ecosystem is embracing change 112.1 Ecosystem stakeholders 112.2 Retailers and their customers 122.3 Delivery companies 132.4 City government interventions 153 Potential areas of intervention 1

5、73.1 Enabling framework and conditions 183.2 Impact of solutions 184 Recommendations 204.1 Recommendations for city governments 214.2 Recommendations for retailers and delivery companies 224.3 Role of the wider ecosystem 23Conclusion 24Contributors 25Endnotes 26Transforming Urban Logistics:Sustainab

6、le and Efficient Last-Mile Delivery in Cities2ForewordThe rapidly growing e-commerce landscape,coupled with the ongoing pursuit of consumer convenience,has created an unprecedented surge in deliveries.While this has brought new economic opportunities,it has also introduced significant challenges in