毕马威：2024智能工业企业未来展望报告（英文版）（30页）.pdf

1、The future of smart industrialsThe race to digitally enabled services2Signals of changeStrategic imperativesDigitally enabled servicesCase studiesForewordThese are pivotal times for industrial manufacturing.Manufacturers must navigate an unfamiliar environment shaped by advances in disruptive techno

2、logy,economic turmoil,shifting customer expectations,uncertain labor and materials supply markets,and the worlds emergence from the COVID-19 pandemic.In our view,this sector will continue to experience increasing disruption in the near future.We see the sector migrating towards a smart industrials s

3、trategy,shifting from a legacy product-centric focus to a customer-centric focus empowered by digitally enabled aftermarket and field service.Future-focused manufacturers can win by embracing digitally enabled services as the foundation of both their business and operating models,pursuing smart prac

4、tices in a multitude of strategic areas from operations to customer value to sustainability.KPMG International,in a commissioned survey conducted by Forrester Consulting,engaged 395 industrial manufacturing leaders across the globe to understand their perspectives on the opportunity and impact of di

5、gitally enabled aftermarket and field service on the sectors future.Participants included manufacturers that classify themselves as machinery and component as well as project or solution providers.A primary takeaway from the survey is the extent to which these business leaders recognize the shifting

6、 landscape and are investing in making the transition.More than six out of 10 of executives in our survey indicate their organizations are currently investing in or have included investment in their capital plans for digital transformation and connected products.In this report,we explore the opportu