1、 2023 Boston Consulting Group1Wealth and asset management firms are facing a formidable triad of challenges:rising costs,shrinkingmargins,and intensifying customer demands.Its a somewhat unenviable position for an industry longperceived as enviable by other sectors,especially in terms of consistent
2、profitability over long periodsof time.The rising-costs side is partly driven by higher technology spending,as players seek to offeralbeit,not always successfullythe kind of seamless customer experience thats commonplace in otherScalable Tech and Operations in Wealthand Asset ManagementJUNE 01,2023
3、By Omar Rahman,Michael Kahlich,Akin Soysal,Jrgen Rogg,Joe Carrubba,Rahel Lebefromm,MarkShields,Philippe Bongrand,Blake Howard,Din Mustaffa,Fabian Camenzind,and Matthias KrautbauerREADING TIME:15 MIN 2023 Boston Consulting Group2sectors.On the margin side,the ongoing rise of passive investments and t
4、he deterioration of feeincome are causing consternation in C-suites.As for wealth and asset management clients,they areless shy about voicing their digital product and services wishesand are more willing to vote with theirfeet.With pressures such as these occurring all along wealth and asset managem
5、ent value chains,incumbents are looking for ways to achieve several goals:accelerate their digital transformations,bring more of what their clients actually want to the table,and bolster assets under management(AuM).But heres the rub:they need to do it all in the most cost-efficient way possible.But
6、 how?Based on our experience,as well as that of FNZa global wealth platform provider that co-developedthis report with BCGa new breed of end-to-end,third-party platforms could be successfully deployedby wealth and asset managers to achieve meaningful impact that can include significant cost savings