1、Amy Kasson-Muzio,Associate Director Lindsey Miller,Assistant Project Manager Grace Sexton,Project CoordinatorMarch 12th,2026Quality and Market Standards Central Hudson Gas&Electric Solar SummitQuality Assurance overviewNew training programDid someone say dashboard?AgendaTwo new Quality and Market St
2、andards Programs:New York State Energy Project Quality Assurance Program New York State Energy Contractor Designation ProgramQuality Solar Installer Quality Home ContractorQuality Battery Installer coming soonOur vision is to create a data-driven,collaborative program where decisions are informed by
3、 thorough inspections,stakeholder input,and verified results.Through continuous improvement,transparent reporting,and technology-focused processes,we ensure efficiency and accuracy.We prioritize teamwork,diversity,and budget-conscious solutions to foster a resourceful and inclusive environment that
4、serves both the organization and the broader market.Quality and Market Standards ChangesCurrent PortfolioNY-Sun PortfolioNY-Sun Portfolio Residential/Nonresidential and Commercial Industrial Average QA score for all programs is stable over the last year.77%of builders(contractors)across both program
5、s are meeting program requirements with average scores of 3.0 or above for their jobs.1%critical non-conformances from 2023 2025 for Residential/Nonresidential program.1%critical non-conformances from 2023 2024 and 4%critical non-conformances in 2025 for Commercial Industrial program.90%Customers ar
6、e happy with the Residential/Nonresidential program and the builders.Quality Assurance DataAverage QA ScoresNY-Sun Residential/NonresidentialNY-Sun Residential/NonresidentialRegionAverage In-Field QA Score 2021Average In-Field QA Score 2022Average In-Field QA Score 2023Average In-Field QA Score 2024