德勤：2023年全球最后一英里智能物流展望报告（英文版）（56页）.pdf

1、2023 Global Smart Last-Mile Logistics Outlook022023 Global Smart Last-Mile Logistics Outlook|AbstractAbstractWith continuous upgrading of technology,deeper integration of intelligent technologies,industrial scenarios and wider industrial application,recent years we have witnessed the booming develop

2、ment of smart last-mile logistics represented by smart PUDOs,smart locker banks,unmanned vehicles and drones.There are two primary driving factors behind it.Firstly,the contradiction between supply and demand is becoming increasingly serious.Along with aging,the increasing labor cost and the high mo

3、bility of couriers make employment more difficult.Under the background of the growing e-commerce demand and parcel volume,a more efficient way is needed for last-mile delivery.Secondly,the diversity of consumer demand increases.In addition to the requirements for convenience and flexibility of parce

4、l pick-up,consumers are considering solution diversity,environmental protection,and sustainable development.Against the above backdrop,we summarize the advantages of smart last-mile logistics from the perspective of 4E:Experience:Improve consumer experience,and realize the convenience,time flexibili

5、ty,and choice diversity of parcel pick-up.Enablement:Enrich solution diversity and improve the effectiveness of solutions such as return service and efficient delivery.Expenditure:Reduce costs and increase efficiency,ultimately reduce labor expenditure.Environment-friendliness:Help the enterprises a

6、nd customers in their pursuits of environment-friendliness and sustainable development.In fact,smart last-mile logistics have been rapidly growing.The global CEP market has been growing at about 10%over the past few years,which is bound to further expand the smart last-mile market.Europes OOH(out-of