1、Whats Missing from Your AI Transformation Is a TransformerApril 2023By Franois Candelon,Rmi Lanne,and Clment Dumas1 WHATS MISSING FROM YOUR AI TRANSFORMATION IS A TRANSFORMERWhats Missing from Your AI Transformation Is a Transformer Now,more than ever,incumbent industries are looking to AI technolog

2、y to solve their unique business challengesfrom research simulations in the phar-maceuticals industry to quality assurance in automotive manufacturing to lead generation in bankingand are seeking appropriate external tech partners to source AI solutions.But incumbents are finding it challenging to g

3、o beyond off-the-shelf products and foster meaningful collab-oration to create tailored solutions that maximize what the AI players have to offer.“When we started building a big data unit,we quickly recognized the big mistake we were making in trying to do everything ourselves,”an executive at a lea

4、ding European car manufacturer explained to us.“The problem was that we initially viewed tech companies as owners of product solutions,not as true collaborators.”The stakes of forging successful collaboration are high.When the BCG Henderson Institute surveyed decision makers at incumbent companies a

5、round the world,we found that incumbents that successfully fostered meaningful collabora-tions on customized solutions were three times as likely to derive a high(positive)financial impact from AI as those that did not.(See the sidebar“Survey Methodology.”)Although nearly all incumbents we surveyed

6、were relying on external tech partners to supply AI solutions that they could not develop themselves,only one-fifth were able to forge meaningful collaborations that maximized AI firms value potential.We define meaningful collaboration as holistic AI supportextending across access to custom technolo