A5：采取以患者安全文化为导向的方法来改善护理.pdf

1、Patient safety culture from the perspectives of patients,staff and improvement teams-A three-pronged effort from a fearless orginazationSlagelseChief Nurse Sabina Annika Lund Chief Therapist Lisbeth Schrder HospitalsSlagelse14 Departments2.995 Employees360 Beds336.000 Patient contacts annuallySurgic

2、al Department:Chief Nurse Quality coordinator EngineerMedical Department:Chief therapist Quality coordinator3TeamWHY?4The 2022 report highlights that 15%of OECD countries hospital spending can be attributed to the handling of errors and patient harms.56Silo thinkingInspiration at IHIQuality teamsSAQ

3、 surveyA novel three-prongedmodel7Region Sjlland PowerPoint skabelon83 perspectives related to patient safety work9Patient safetycultureImprovementand qualityteamsSelf-assesmentStaffSAQ SurveyPatientsWhat mattersto you?Things are NOT alwayswhat they seem10Self-evaluation11Patient safetycultureImprov

4、ementand qualityteamsSelf-assesmentStaffSAQ SurveyPatientsWhat mattersto you?12Patient safetycultureImprovementand qualityteamsSelf-assesmentStaffSAQ SurveyPatientsWhat mattersto you?13Patient safetycultureImprovementand qualityteamsSelf-evaluationStaffSAQ SurveyPatientsWhat mattersto you?14Patient

5、safetycultureImprovementand qualityteamsSelf-assesmentStaffSAQ SurveyPatientsWhat mattersto you?15Patient safetycultureImprovementand qualityteamsSelf-assesmentStaffSAQ SurveyPatientsWhat mattersto you?16Patient safetycultureImprovementand qualityteamsSelf-assesmentStaffSAQ SurveyPatientsWhat matter

6、sto you?SAQ Survey1714 questions from the SAQ survey:Collaboration climateSafety climateImprovementsPatient safetycultureImprovementand qualityteamsSelf-assesmentStaffSAQ SurveyPatientsWhat mattersto you?2023Invitation to 490 employees28%answered18Patient safetycultureImprovementand qualityteamsSelf