1、R E P O R TM U L E S O F T R E S E A R C HInsights from 1,000 IT leaders on people,processes,and technologyIT Leaders PulseReport 2022 2MuleSofts IT Leaders Pulse Report,in partnership with Vanson Bourne,was produced from interviews with 1,000 senior IT leaders across the globe.We conducted an onlin

2、e survey during June and July 2022 with participants from the United States,the United Kingdom,France,Germany,the Netherlands,Australia,Singapore,Hong Kong,and Japan.We used a rigorous,multi-level screening process to ensure that only suitable candidates participated in the survey.Respondents are al

3、l senior IT leaders,which are defined as those who hold a departmental or intermediate managerial position or above within the IT function.All respondents work at an enterprise organization in the public or private sector with at least 1,000 employees.About the report 3Contents Executive summary0425

4、1018Process:Bringing IT and business teams togetherFrom technology enabler to business leaderPeople:Enhancing the employee experience06Technology:APIs,integration,automation,and low/no-code42Appendix38Measuring future IT successIT LEADERS PULSE REPORT 2022 4Executive summary01Leaders are reevaluatin

5、g their IT operating model and doubling down on automation as a result of the resignations across the IT function and widening skills gaps.K E Y T A K E A W A Y S:The Great Resignation a phenomenon where workers left or switched jobs in mass numbersas a result of shifting personal and professional p

6、riorities following the pandemic has evolved the role of senior IT leaders.Their focus has shifted to creating people-and experience-centric capabilities for customers and employees.At the same time,IT leaders must consider growing economic headwinds and how they can increase business efficiency as