1、 Funerals sector Annual review of market outcomes 7 August 2025 Crown copyright 2025 You may reuse this information(not including logos)free of charge in any format or medium,under the terms of the Open Government Licence.To view this licence,visit www.nationalarchives.gov.uk/doc/open-government-lic
2、ence/or write to the Information Policy Team,The National Archives,Kew,London TW9 4DU,or email:psinationalarchives.gsi.gov.uk.2 Contents Page Summary.3 Introduction.13 Findings.16 Decision on whether to consult on an MIR.49 Appendix A:Information provided by large funeral directors and all crematori
3、um operators under the Order.53 Appendix B:Funeral directors average revenue per funeral detailed findings.56 Appendix C:Crematorium operators average revenue per cremation detailed findings.58 3 Summary 1.On 18 December 2020,the Competition and Markets Authority(CMA)issued its final report followin
4、g a market investigation into the supply of funerals and related goods and services in the United Kingdom.The CMA found that the markets for funeral director services at the point of need and crematoria services were not functioning well and that a number of features restricted or distorted competit
5、ion.2.In response,the CMA implemented a package of sunlight remedies,including the legally binding Funerals Market Investigation Order 2021(the Order).The Order is intended to support consumers when choosing a funeral director or crematorium by improving the transparency of price and service informa
6、tion provided to consumers to enable them to choose funeral services that best meet their needs and budget.1 3.In addition to the Order,the CMA made a recommendation to the UK government and the devolved administrations in Northern Ireland and Wales to establish in England,Northern Ireland,and Wales
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