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爱德曼:2025年全球信任晴雨表:信任及不满情绪危机(英文版)(78页).pdf

上传人: Kell****reet 编号:617587 2025-03-17 78页 3.04MB

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1、Global ReportTrust and the Crisis of GrievanceP.225 Years:World Events Put Trust Under PressureBattle of SeattleWTO protests inspire first Edelman Trust Barometer;NGOs found to be most trusted institutionFinancial CrisisTrust in banks crashesPopulism Powers BrexitTrust inequality grows,trust in medi

2、a declinesCOVID-19 PandemicBusiness tied,then surpassed NGOs as most trusted institution199920032008201620202022Invasion of UkraineGeopolitical conflicts spark brand boycottsIraq InvasionTrust in government declines in U.S.P.3A Generation of Institutional Failures Erupts Into Grievance2005Trust Shif

3、ts from Authorities to Peers20162018The Mass-Class DivideThe Battle for Truth2021Business Most Trusted25Years of Trust2025Trust and the Crisis of GrievanceP.42025 Edelman Trust BarometerMethodology*The sample size varies by country,from 1,150 to 2,124.28-market global data margin of error:General po

4、pulation+/-0.7 percentage points(n=33,194).Country-specific data margin of error:General population+/-2.8 to 3.8 percentage points(varies by country based on sample size,n=1,150 to n=2,124).Margin of error is calculated at the 99%confidence level.*Respondents in Canada who took the survey in French

5、were recontacted between December 12 and 17,2024 to address a translation issue affecting some questions.Annual online survey in its 25th year33,000+1,150+/-28Fieldwork conducted:Oct 25 Nov 16,2024CountriesRespondentsRespondents per country*ArgentinaAustraliaBrazilCanada*ChinaColombiaFranceGermanyIn

6、diaIndonesiaIrelandItalyJapanKenyaMalaysiaMexicoNetherlandsNigeriaSaudi ArabiaSingaporeS.AfricaS.KoreaSpainSwedenThailandUAEUKU.S.For more details on the margin of error,global averages,country-specific sample information,or to see the full text for any shortened statements,please see the Technical

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根据报告的内容,本文主要讨论了全球信任危机和不满情绪的现状。文章指出,在过去25年中,全球事件对信任造成了压力,导致不满情绪的增加。主要发现包括: 1. 2025年,全球信任指数平均为56,较2024年下降1点。 2. 企业是最受信任的机构,其次是NGO,政府信任度最低。 3. 低收入群体对企业的信任度远低于高收入群体,显示出信任的不平等。 4. 近60%的受访者对商业、政府和富人持有中等或高程度的不满。 5. 随着不满情绪的增加,对商业的信任度下降,对人工智能的怀疑增加。 6. 只有15%的受访者认为下一代将比现在更好,显示出对未来缺乏乐观情绪。 7. 政府、企业、媒体和NGO必须共同努力,解决不满情绪的根源,重建信任,促进增长和繁荣。
25年来,全球信任危机如何演变? 哪些因素导致人们对企业、政府和媒体的信任度下降? 如何重建信任,提高人们对未来世代的乐观情绪?
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