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1、F I SC A L 20 23STARBUCKS GLOBALreportM M X X I I IO U RP A R T N E RE N V I R O N M E N TA LFA R M E RC O M M U N I T YC U S T O M E RS H A R E H O L D E RP R O M I S E S2023 Global Impact Report 22024 Starbucks Corporation.Starbucks has always been a different kind of company.Were on a journey to

2、unleash the limitless possibilities of human connection.In fact,our new mission,launched in 2023,is centered on this With every cup,with every conversation,with every community,we nurture the limitless possibilities of human connection.In pursuit of this mission,we established ambitious promises to

3、all our critical stakeholders.These represent the mutual success we commit to,together.As this report details,when Starbucks is at its best,we promise:To bridge to a better future for our partners.To uplift the everyday for our customers.To help ensure the future of coffee for all for our farmers.To

4、 contribute positively to each of our communities.To give more than we take from the environment.To generate enduring long-term returns for our shareholders.Our mission,these promises,and our values all underscore our commitment to a new era of Starbucks,which will go even further to serve our partn

5、ers and the world around us.For more than 20 years,we have reviewed our performance with the Starbucks Impact Report.We approach this work with the same commitment to transparency,intentionality,and accountability our partners bring to their work every single day.M E SSAGE FROM LAXMAN2023 Global Imp

6、act Report 32024 Starbucks Corporation.As we report on the companys environmental and social impact in FY23,we are proud of the progress we have made.More than ever,we can be a force for positive action.From investing in our partners through world-class benefits and programs to making it easier for

7、our customers to use reusable cups and working with farmers to support a healthy coffee future,we see an opportunity to evolve and modernize the core of who we are as a brand and a business.And an opportunity to better meet the needs of today and of our future.With gratitude and optimism,Laxman Laxm

8、an Narasimhan chief executive officerThis report provides an overview of our environmental and social impact strategies and annual progress during fiscal year 2023(FY23).While this report is not an exhaustive summary of our efforts,it helps demonstrate the integration between our business and our pr

9、omises to our most important stakeholders:partners(employees),the environment,farmers,communities,customers,and shareholders.This report also includes data tables that reflect our progress against our goals.A comprehensive view of our progress and reports since 2001 is available here.OU R 2023 GLOBA

10、L IMPACT REPORT2023 Global Impact Report 42024 Starbucks Corporation.TA B L E OF CO NTENTS2023 Global Impact Report 5our partner promiseour environmental promiseour farmer promiseour community promiseour customer promiseour shareholder promise61217212528Progress Report Data Tables 34Environmental Fo

11、otprint Data Tables 47Human Rights Data Tables 52Environmental,Social and Governance Priorities 55About This Report 59External Verification Assurance Letters 61 G LO B A L I M PACT R E P O RT2023 Global Impact Report 62024 Starbucks Corporation.F I SC AL 202 3B R I D G E T O A B E T T E R F U T U R

12、EpromisePARTNERourS TA R B U C K SS TA R B U C K S G LO B A L I M PACT R E P O RT2023 Global Impact Report 72024 Starbucks Corporation.F I SC AL 202 3OU R PA RTN E R PROMISEAt our best,we are building a bridge to a better future for our partners(employees)through thoughtful and intentional investmen

13、ts rooted in partner feedback and experiences.We are furthering our mission,promises and values by creating an elevated partner experience around the world.We are committed to being a leading retail employer and to uplift,inspire and engage our team members by supporting their careers and lives from

14、 industry-leading benefits to our expansive training and development programs to our commitment to inclusion,diversity and equity.Investing in our partners is what drives our success.Creating opportunities for partners to grow is important to the foundation of the Starbucks brand and builds long-ter

15、m value for all our stakeholders.And our top priority is to ensure partners feel supported and empowered through robust safety trainings,clear policies and procedures and by creating safe and welcoming stores.In FY23,Starbucks took meaningful action to expand our partner offerings.We continued to in

16、vest in world-class benefits,programs and initiatives that reflect partner feedback and best support their individual well-being and goals.To build a more consistent and high-quality work experience,we support internal growth,ensuring our partners have flexibility and training to develop their caree

17、rs,supported by their managers.We want our partners to bring their authentic selves to their work,so we strive for a diverse and inclusive workplace that fosters a strong sense of belonging.Put simply,we help partners access quality healthcare,attend college,contribute to their communities,plan for

18、retirement,save for emergencies,support their families and more.Our promise is to offer a bridge to a better future that supports each partners individual journey at Starbucks and beyond.Together,we are creating the future of Starbucks,building on a long,rich heritage that has endured for more than

19、50 years.2024 Starbucks Corporation.2023 Global Impact Report 8OU R PA RT N E R P ROM I S EBridge to a better futureFor decades,Starbucks has offered U.S.retail hourly partners the best benefits and perks in the industry.For eligible part-time and full-time partners in company-operated U.S.stores,th

20、is includes comprehensive medical,dental and vision coverage for partners and their families,industry-leading gender-affirming care,Family Expansion Reimbursement Assistance,free therapy sessions through Lyra Health,100 percent upfront tuition coverage for those seeking first-time bachelors degrees,

21、equity in the company through annual Bean Stock Awards and reimbursement of the biennial fee required for Deferred Action for Childhood Arrivals(DACA)recipients to stay in the DACA program.The comprehensive benefits package provided by Starbucks goes well beyond the industry average*and is set apart

22、 by its accessibility to a broad subset of its retail hourly workforce including anyone working an average of 20+hours a week.We also offer global Starbucks partners locally-relevant benefits that help address unique needs in different parts of the world.In 2017,Starbucks China introduced a first-of

23、-its-kind program to provide critical illness insurance for parents of eligible partners.In 2022,it launched“14th Month Pay,”a pioneering initiative giving retail partners an additional months salary as a bonus on top of the 13th month pay they are eligible for,to be paid out at the end of every fin

24、ancial year.Last year,in Japan,we increased wages and continue to offer unique healthcare benefits for partners.Key initiatives in the U.K.and Europe,Middle East&Africa(EMEA)regions include free food on shift and an extra holiday.Across our global markets,our licensed and joint venture partners also

25、 provide locally-relevant benefits,including in India,which became the first food and beverage company to establish a company-wide,five-day work week for all partners.The company also provides meaningful opportunities and comprehensive benefits for partners including providing a graduation support p

26、rogram to all full-time and part-time partners.The company offers many health and wellness programs including free mental and emotional counseling to partners and their family members,and an optional company-subsidized parental insurance program.In 2021,the Two-Wheeler Mobility Support Program was i

27、naugurated in India to help partners purchase a two-wheeler vehicle for professional or personal use,enhancing their independence and commuting experience.Benefits&CompensationWe have made significant ongoing investments of more than$1 billion since FY22 to uplift the overall partner and store exper

28、ience.This investment includes bringing the average hourly pay at Starbucks in FY23 to nearly$17.50/hour nationally with a range of$15-23/hour,compared to a federal minimum wage of$7.25/hour and industry average hourly wage of$13.53/hour.*Factoring in the value of Starbucks benefits,that number can

29、rise by up to$10 for a total compensation,with benefits,of approximately$27/hour,if our partners choose to participate in all of our benefits.Higher wages,expansion of hours and increased benefits have resulted in an increased hourly total cash compensation of nearly 50 percent since FY20,and a posi

30、tive shift in hourly turnover rates,which are now below pre-pandemic levels.By the end of FY25,Starbucks in the U.S.expects to double hourly income as compared to FY20 through more hours and higher wages.*According to the results of a recent Benefit Index analysis conducted by Aon,Starbucks continue

31、s to deliver more valuable benefits for retail hourly partners than any of the more than 50 other U.S.companies included in the study,inclusive of Fortune 200 and Fortune 500 companies.*Fast Food and Counter Workers mean hourly wage,U.S.Bureau of Labor Statistics,May 2022.COMPENSATIONFY23Average hou

32、rly wage for U.S.hourly partners($/hour)17.42%U.S.hourly partners earned above minimum wage100%TURNOVERFY23FY22Total employee turnover(U.S.and Canada)58%65%B R I D G E TO A B ET T E R FU TU R E2024 Starbucks Corporation.2023 Global Impact Report 9The reason we are an industry leader in benefits and

33、compensation is because these investments are informed by the feedback and ideas we receive from our partners.In our constantly evolving economic and social landscape,we prioritize direct engagement with our partners and routinely create the space for open and honest two-way conversations.We have es

34、tablished a cross-functional Support Partner Experience team,made up of partners across business units.This team focuses on key areas of opportunity that partners have identified and deploy regular engagement surveys.The team also hosts design brainstorms on specific topics shared in collaboration a

35、nd learning sessions.The partner surveys leverage a census approach,with all U.S.and Canada company-operated partners invited to participate and paid time for retail partners,including hourly partners,to complete the survey.The feedback from these surveys is used to inform the overall partner experi

36、ence and create opportunities for partners to grow.PARTNER ENGAGEMENT SURVEYSFY23%partners completed the Partner Experience SurveyU.S.store partners65%Canada store partners53%North America non-store partners92%We offer several signature programs that support our partners growth,development and long-

37、term success.For example,through the Starbucks College Achievement Plan(SCAP),partners can earn their bachelors degree online from Arizona State University(ASU)with 100 percent tuition coverage.In FY23,our largest Starbucks SCAP class graduated from ASU,and since the launch of the program,more than

38、10,000 partners have graduated with their bachelors degree through SCAP.More than 23,400 partners participated in the program during FY23.The bridge to a better future includes our partners financial health.Starbucks employees are called“partners”for a reason we offer every eligible partner the oppo

39、rtunity to share in our financial success through equity stock,company match for retirement funds and access to financial wellness programs to help manage student loan debt and save for short-term needs and long-term planning.Our competitive Future Roast 401(k)retirement plan includes a generous com

40、pany match,and we offer partners discounted company stock(S.I.P.)as well as participation in our equity reward program,Bean Stock.In addition,we help partners save for the unexpected with help from My Starbucks Savings,with cash incentives for eligible partners at key savings milestones.Benefits&Com

41、pensationOU R PA RT N E R P ROM I S EBridge to a better future2024 Starbucks Corporation.2023 Global Impact Report 10Talent Attraction,Development&TrainingOur training and educational resources are designed to demonstrate Starbucks as one of the very best employers in the global retail industry.We a

42、re proud to attract,hire,develop and retain partners who are passionate about furthering our mission,vision and values.To ensure that our partners can thrive at work,we provide extensive training programs including on the job training hours that support partners from the moment they join our team.Fo

43、r example,the Barista First 30 program is a 41.5-hour training program that partners complete in the first 30 days of employment.This training covers all the foundations of being a Starbucks partner,from mission and culture to the skills needed to serve customers in our stores.Continuous learning op

44、portunities include 90-and 180-day check-ins that empower partners to succeed.Another big,recent investment is the return of our Coffee Master program for retail partners in North America.In the last year,more than 10,000 partners have earned the coveted Black Aprons,which signifies their deep passi

45、on and knowledge for coffee,and their completion of the Starbucks Coffee Academy course.Coffee Masters in North America who meet all eligibility requirements can apply for an Origin Experience trip in Costa Rica.Other Origin Experience opportunities include Rwanda and Indonesia.During these trips,pa

46、rtners can fully immerse in the story of coffee“at the first ten feet”on the farms.We focus on providing our partners with the training,experiences,resources and autonomy that they need to succeed,and we are proud that in FY23,69%of U.S.retail leadership positions were filled by partners advancing i

47、n their careers within Starbucks.TRAINING AND DEVELOPMENTFY23#training hours for baristas(“Barista First 30”)(hours per barista)41.5%U.S.retail leadership roles filled from internal partners 69%OU R PA RT N E R P ROM I S EBridge to a better future2 0 2 3 G L O B A L I M P A C T R E P O R T2024 Starb

48、ucks Corporation.2023 Global Impact Report 11We pride ourselves in living our mission and values with a clear approach:real inclusion and belonging requires intent and is not defined only by metrics.Were on a journey to create environments globally where everyone is welcome and feels a sense of belo

49、nging.Our culture has been built on the efforts of a long line of partners who dared to make Starbucks a different kind of company.Through their commitment to their communities and one another,partners have demonstrated anything is possible when we nurture the limitless possibilities of human connec

50、tion.We continue to make improvements and changes that are necessary to ensure Starbucks remains a diverse,inclusive,equitable and accessible company.In the U.S.,our goal is to achieve racial and ethnic diversity of at least 30 percent at all corporate levels and at least 40 percent at all retail an

51、d manufacturing roles by 2025.We also aim to achieve at least 50 percent women working across all corporate levels,55 percent women working across all retail roles and 30 percent women working in manufacturing roles.We are proud of the positive strides weve made but know we cannot lose momentum and

52、must move faster to accelerate the changes necessary for Starbucks to remain a company where everyone belongs.Inclusion,Diversity&EquityREPRESENTATION IN RETAIL ROLES(U.S.)FY23RolePOCWomenregional vice president38%52%regional director37%51%district manager36%60%store manager42%68%shift supervisor48%

53、71%barista54%73%Goal:At least 40%People of Color(POC)representation and 55%women in all retail roles(regional vice president,regional director,district manager,store manager,shift supervisor,barista)by 2025REPRESENTATION IN ENTERPRISE ROLES(U.S.)FY23RolePOCWomensenior vice president+33%47%vice presi

54、dent33%58%director29%60%manager32%55%individual contributor41%56%Goal:At least 30%POC representation and 50%women for all enterprise roles(senior vice president+,vice president,director,manager,individual contributor)by 2025REPRESENTATION IN MANUFACTURING ROLES(U.S.)FY23RolePOCWomendirector14%14%man

55、ager28%27%individual contributor47%33%Goal:At least 40%POC representation and 30%women in all manufacturing roles(director,manager,individual contributor)by 2025REPRESENTATION ON BOARD OF DIRECTORSJANUARY 2024%board members identifying as POC55%board members identifying as female27%OU R PA RT N E R

56、P ROM I S EBridge to a better futureEditors note:Here we detail progress against our 2025 hiring aspirations.With the expiration of our 2025 aspiration and as our Fiscal Year 2025 begins weve set a new goal.Read more here.TW E N TYTW E N TY T H R E E2023 Global Impact Report 122024 Starbucks Corpora

57、tion.STA R BU CKSG I V E M O R E T H A N W E TA K EpromiseENVIRONMENTALourP R O G R E S S U P D AT E TW E N TYTW E N TY T H R E ESTA R BU CKSP R O G R E S S U P D AT E2023 Global Impact Report 132024 Starbucks Corporation.OU R E N V I RO NMENTAL PROMISEAt Starbucks,we promise to give more than we ta

58、ke from the planet.Our comprehensive approach is built on our commitment to build a more sustainable,equitable and resilient future for coffee,farmers,communities and our planet.Across our company,we are testing and scaling innovative solutions to support partners,farmers and communities in the face

59、 of global climate change.Our work to fulfill our promise includes driving key investments to help farmers adapt to climate change impacts and conserving or replenishing water.Our global footprint requires a global approach that leverages the expertise and experiences of our partners,farmers,custome

60、rs and stakeholders.Its why we continue our decades-long work with industry experts,leveraging their insights to create and propel scalable solutions across our global operations,like in our efforts to support the long-term health of the dairy industry.Its why we are continuously working towards our

61、 bold promise to our planet in collaboration with suppliers,non-profit organizations,industry partners,government,farmers and customers.And its why we take the lead of our partners who carry forward our promise to the planet every day in our stores by helping to make every single Starbucks store mor

62、e sustainable by addressing our climate,water and waste footprints.To support ongoing collaboration across sectors,Starbucks is a founding member of Transform to Net Zero,established in FY20.The initiative works to accelerate the transition to a net zero global economy no later than 2050 by developi

63、ng and delivering research,guidance and roadmaps to guide businesses in achieving net zero emissions.These efforts showcase our decades-long commitment to find solutions to mitigate the impacts of climate change and ensure a sustainable future of coffee for all.2024 Starbucks Corporation.2023 Global

64、 Impact Report 14OU R E N V I RO N M E N TA L P ROM I S EGive more than we takeOur vision for the future is to become resource positive.From storing more carbon than we emit,to reducing and conserving more freshwater than we use and eliminating waste,we set targets to cut our climate,water and waste

65、 footprints in half by 2030,compared to a FY19 baseline.Our goals:Climate:50%absolute reduction in scope 1,2 and 3 greenhouse(GHG)emissions representing all of Starbucks direct operations and value chain.Water:50%of water withdrawals will be conserved or replenished across Starbucks direct operation

66、s,stores,packaging and agricultural supply chain,prioritizing action in high-risk water basins while supporting watershed health,ecosystem resilience and water equity.Waste/Packaging:50%reduction in waste sent to landfill from stores and direct operations;customer packaging to be 100%reusable,recycl

67、able or compostable.As part of our work to refine and update our 2030 goals in FY23,we added specific targets for packaging,including updating 100%of Starbucks customer packaging to be reusable,recyclable or compostable.2030 GoalsWe set ambitious goals because were committed to creating a more susta

68、inable and resilient future for the planet and the communities we serve.We are focused on identifying and testing innovative solutions that we can scale across our global operations and engaging with our value chain while improving our measurement systems.During the same time period(FY19 to FY23),St

69、arbucks total net revenues have increased by 36%.*PROGRESS TOWARD 2030 CLIMATE,WATER AND WASTE/PACKAGING GOALS ClimateWaterWaste/Packaging8%increase in total emissions compared with FY19 baseline9%decrease in total water withdrawal compared with FY19 baseline13%increase in waste sent to landfill com

70、pared with FY19 baseline14%of customer packaging is reusable,recyclable or compostable(20%decrease in emissions per$of revenue*compared with FY19 baseline)(33%decrease in water withdrawal per$of revenue*compared with FY19 baseline)(16%decrease in waste sent to landfill per$of revenue*compared with F

71、Y19 baseline)Sustainable Future of CoffeeA healthy supply of coffee requires a healthy planet,but climate change is making it increasingly difficult for farmers to grow high-quality coffee.To help ensure the sustainable future of coffee,we are focusing on reducing our carbon footprint and conserving

72、 water at“the first ten feet”starting on coffee farms.We do this by equipping farmers with precision agronomy tools that help reduce carbon and greenhouse gas emissions.We are also promoting and distributing climate-resistant coffee tree varietals,while protecting and restoring at-risk forests in ke

73、y coffee landscapes.See Our Farmer Promise for more information about this work.*Calculated as total emissions per$of consolidated net revenues,expressed as the percentage change from FY19 to FY23.*Calculated as water withdrawal per$of consolidated net revenues,expressed as the percentage change fro

74、m FY19 to FY23.*Calculated as waste sent to landfill per$of consolidated net revenues,expressed as the percentage change from FY19 to FY23.*Source:Starbucks 2023 10-K,Starbucks 2019 10-K.G I V EMO R E T H A N W E TA K E*In FY23,we launched a new hot cup in the U.S.that includes 30 percent post-consu

75、mer recycled fiber and will continue to roll out this hot cup across U.S.stores.2024 Starbucks Corporation.2023 Global Impact Report 15Cups&PackagingStarbucks is on a mission to lead the charge in reducing single-use packaging,and were taking bold steps,leveraging our test-and-learn approach to rede

76、fine convenience for our customers.Our vision is clear:we aim to empower our customers to make environmentally conscious choices during every Starbucks visit around the world,whether theyre enjoying their coffee in the caf,zooming through the drive-thru or using mobile order and pay.Making it easier

77、 for customers to use reusable cups is one of the ways Starbucks plans to reduce single-use cup waste in our stores.Were working towards a future where every Starbucks customer can order and enjoy a beverage served in a reusable cup either one they bring or one we provide.Starting in 2024,customers

78、in all Starbucks stores across the U.S.and Canada will be able to use their personal reusable cup wherever they order,including in caf,drive-thru or mobile order and pay.Inspired and informed by partners around the world,Starbucks has also conducted reusable cup tests in more than 25 markets around

79、the world with more planned in the year ahead.In FY23,Starbucks tested a 100 percent reusable and returnable cup model in 12 stores in California.This program provides customers with a store-issued returnable cup to enjoy their drink wherever they wish,then return the cup to a kiosk at participating

80、 Starbucks locations.The cup will be professionally washed and sanitized,ready to be used again.In addition to testing and implementing models for reusable cups,we are making progress to improve the sustainability of our single-use cups.In FY23,we launched a new hot cup in the U.S.that includes 30 p

81、ercent post-consumer recycled fiber.Less paper is used to make the cup,and less plastic is used to line it.From recycling to reusables,our sustainability journey has been driven by bold aspirations and a comprehensive approach.Weve set an ambitious goal for our customer facing packaging to be 100%re

82、usable,recyclable or compostable;sourced from 50%recycled materials;and made using 50%less virgin fossil fuel derived sources by 2030.Our ambitions,business and goals for reducing waste are global.To bring about sustainable change for our planet,we have joined the Business Coalition for a Global Pla

83、stics Treaty.The Coalition,led by World Wildlife Fund(WWF)and the Ellen MacArthur Foundation,is supporting the development and negotiations of a United Nations Global Plastics Treaty to accelerate progress around the world.PROGRESS TOWARD SUSTAINABLE PACKAGINGFY23%of customer packaging that is reusa

84、ble,recyclable or compostable14%of customer packaging made from recycled or renewable materials24%change in virgin fossil fuel derived materials in customer packaging from FY19 baseline 11%post-consumer(PCR)fiber in hot cups(U.S.)*30%OU R E N V I RO N M E N TA L P ROM I S EGive more than we take2024

85、 Starbucks Corporation.2023 Global Impact Report 16Greener StoresA Starbucks store is certified as a“Greener Store”when it meets robust standards,as verified by a third-party auditor,across eight environmental impact areas:water stewardship,partner engagement,energy efficiency,waste diversion,renewa

86、ble energy,responsible materials and sites and communities.The standards were developed in partnership with World Wildlife Fund(WWF)and SCS Global Services.In FY23,we certified 6,091 Greener Stores.We are proud to announce significant international expansion of our Greener Store program in 2023,with

87、 the aim to have 10,000 Greener Stores across our global business in 2025.The inaugural global Greener Stores of the Year is awarded across our six regions to celebrate stores exceeding in innovation and environmental impact.The 2023 regional winners will be announced in the Spring of 2024.Our promi

88、se to support our planet goes beyond our own business.Thats why we launched the Greener Store Practitioner course on the Starbucks Global Academy to make the Greener Stores program accessible to retailers and the general public around the world.The course features educational content on sustainabili

89、ty that is broadly applicable and shares the fundamental structure of Greener Stores.Starbucks will translate the course into multiple languages through 2024 and is committed to sharing insights through the Starbucks Global Academy platform as we continue to scale the program globally.Renewable elec

90、tricity projects at our Greener Stores represent just one way we are working to support the growth of green energy.We work to spur development of new renewable electricity and energy storage facilities through direct investment and long-term contracts that ensure project financing.We also purchase r

91、enewable energy certificates from new and existing facilities.For example,in October 2023,Starbucks announced a partnership with NineDot Energy in New York City in support of the states goal to deploy 1,500 megawatts of battery storage by 2025.The projects will deliver cleaner air to the citys commu

92、nities by displacing generation from peaking power plants.In FY23,Starbucks also expanded its roster of onsite solar and hosted electric vehicle charging stations that provide familiar,reliable,clean and safe places to recharge for our customers and their battery-powered vehicles.PROGRESS OF GREENER

93、 STORES PROGRAMFY23#Greener Stores certified in North America5,488#Greener Stores certified in international regions603#total Greener Stores certified globally6,091Goal:Build and operate 10,000 Greener Stores globally by 2025.PROGRESS ON RENEWABLE ELECTRICITY USE*FY23%renewable electricity use globa

94、lly(company-operated facilities globally)77%*In previous years,we reported this metric as“renewable energy”.Weve updated to“renewable electricity”to clarify its original scope.OU R E N V I RO N M E N TA L P ROM I S EGive more than we take G LO B A L I M PACT R E P O RTSTA R BU C KS2023 Global Impact

95、 Report 172024 Starbucks Corporation.E N S U R E T H E F U T U R E O F C O F F E E F O R A L LpromiseFARMERourF I S C A L 2 0 2 3 G LO B A L I M PACT R E P O RTSTA R BU C KSF I S C A L 2 0 2 32023 Global Impact Report 182024 Starbucks Corporation.OU R FA RM E R PROMISEWe work with more than 450,000

96、farms that grow the highest quality Arabica coffee in the world.Our promise to farmers is that we will always work to ensure a sustainable future of coffee for all,underscoring the decades-long commitment that weve made to coffee farmers and farming communities.As we move to become a truly global co

97、mpany,we have a unique opportunity to enhance lives by promoting ethical and sustainable practices globally.Driven by our industry-leading Coffee and Farmer Equity Practices(C.A.F.E.Practices)verification program,with over 450,000 participating farms,we help support farmers and their families and en

98、sure that our supply chain promotes sustainable and transparent growing practices.Coffee farmers and farming communities are already feeling the impacts of climate change and our warming planet.We are proud to invest in regenerative agriculture,reforestation,forest conservation and water replenishme

99、nt to support a healthy coffee future.With that in mind,Starbucks is focused on helping farmers get the financing they need to support their businesses and families in rapidly changing conditions.We also provide coffee trees that can help farmers adapt to the impacts of climate change and increase t

100、heir productivity over the long-term.We are also working to conserve and restore the forests that are critically important to agriculture systems.At our best,we promise to ensure a sustainable future of coffee for all through a comprehensive approach that centers and respects our farming communities

101、 and the planet we share.2024 Starbucks Corporation.2023 Global Impact Report 19OU R FA RM E R P ROM I S EEnsure the future of coffee for allEthical Sourcing of CoffeeGlobal Farmer SupportWe are proud to have developed one of the coffee industrys first set of ethical sourcing standards in 2004 in co

102、llaboration with Conservation International.C.A.F.E.Practices is a verification program that measures farms against economic,social and environmental criteria,all designed to promote transparent,profitable and sustainable growing practices while also protecting the well-being of coffee farmers,their

103、 families and their communities.C.A.F.E.Practices helps Starbucks work with farmers to create a long-term supply of high-quality coffee while positively impacting the lives of coffee farmers and their communities.Starbucks future is directly linked to the livelihoods of farmers,their families and th

104、eir communities,so we take seriously our responsibility to care for the people who are part of the coffee journey.Starbucks operates ten Farmer Support Centers in coffee-producing countries around the world.Our agronomists work with farmers to learn and implement the latest findings and best practic

105、es in agronomy,quality and social responsibility.Through the Farmer Support Centers,farmers gain access to updated water conservation methods,new varietals of disease-resistant coffee trees and advanced soil management techniques,including promotion of coffee shade canopy.Working one-on-one with far

106、mers in the field,supporting co-ops and suppliers,Starbucks agronomists build upon traditional growing methods to help the next generation of farmers improve the quality,productivity and profitability of their crops while supporting the implementation of C.A.F.E.Practices across Starbucks coffee sup

107、ply chain globally.Since first offering financing in 2000,the Starbucks Global Farmer Fund has supported the business financing needs of farmers to help ensure a sustainable,long-term source of coffee.Farmers often cannot access traditional business loans because of excessive interest rates and stri

108、ngent minimum qualifications.The loans offered through our Global Farmer Fund enable farmers to plant new trees,enhance their infrastructure and bolster their financial stability in the face of changes in climate and markets.Our goal is to supply$100 million in farmer loans by the end of 2025.FARMER

109、 SUPPORT CENTERSFY23#Farmer Support Centers10#people trained with advanced agronomy techniques56,000#Model Farms(cumulative as of FYE)120ETHICAL SOURCING OF COFFEEFY23%Starbucks coffee ethically sourced and verified through C.A.F.E Practices99.7%GLOBAL FARMER FUNDFY23$loans deployed from the Global

110、Farmer Fund since inception(as of FYE)($millions)80.8$loans deployed from the Global Farmer Fund since FY18(as of FYE)($millions)65.82 0 2 3 G L O B A L I M P A C T R E P O R T2024 Starbucks Corporation.2023 Global Impact Report 20Sustainable Future of CoffeeWater stewardship and soil health are imp

111、ortant parts of our strategy.To achieve this,we are supporting the transition to sustainable eco-wet mills to separate the fruit of the coffee cherry from the coffee bean while conserving water and increasing efficiency for farmers.We are also working alongside farmers to gain deeper knowledge about

112、 soil nutrition requirements by promoting soil sample analysis and tailoring recommendations about soil nutritional needs.These efforts have the potential to reduce on-farm carbon emissions and increase the productivity of crops.Climate-resistant coffee trees are a critical part of our effort to hel

113、p farmers adapt to climate change.Since making the commitment to distribute 100 million coffee trees by 2025,Starbucks has now distributed more than 80 million of the next generation of climate-resistant coffee trees in El Salvador,Guatemala and Mexico.Additionally,in Colombia,we provide coffee seed

114、lings to farmers and have delivered more than 53 million seedlings as of FY23.By 2030,Starbucks is aiming to achieve carbon-neutral green coffee and conserve water usage in green coffee processing by 50%.Our work in FY23 focused on refining the methods we use to calculate the carbon and water footpr

115、int of green coffee.This foundational work is crucial for accurately tracking our progress in the years ahead.Protecting and restoring forests addresses a serious threat to coffee farms and communities around the world.In FY23,Starbucks continued its efforts to protect and restore forests that are i

116、mpacted by land-use change and deforestation.These agroforestry efforts will help remove carbon and support a carbon neutral pathway while also benefiting freshwater ecosystems and coffee communities.Sustainable agricultural practices include preserving and enhancing biodiversity.To further advance

117、our transparency,we will conduct a material biodiversity impact assessment with respect to our coffee supply chain,to be completed by the end of our 2025 fiscal year and performed in accordance with the Taskforce on Nature-related Financial Disclosures framework.SUSTAINABLE AGRICULTUREFY23#soil samp

118、les processed(cumulative as of FYE)30,800Goal:Achieve Carbon-Neutral Green Coffee by 2030.#eco-wet mills contracted(cumulative as of FYE)1,500Goal:Conserve water usage in green coffee processing by 50%by 2030.OU R FA RM E R P ROM I S EEnsure the future of coffee for all 2 0 2 3 R E P O RTP RO G R ES

119、 S U P DATE2023 Global Impact Report 212024 Starbucks Corporation.C O N T R I B U T E P O S I T I V E LYpromiseCOMMUNITYourS TA R B U C K SP RO G R ES S U P DATES TA R B U C K S 2 0 2 3 R E P O RT2023 Global Impact Report 222024 Starbucks Corporation.OU R COMMU NITY PROMISESince the beginning,Starbu

120、cks has been about more than coffee.We are a people company,driven by our belief in the limitless power of human connection.Thats why we have made a promise to contribute positively to every community we serve,through our 38,000 stores across 86 markets around the world.Our new mission to nurture hu

121、man connection recognizes that connecting with each other is a fundamental human need.Study after study indicates high rates of loneliness as a public health concern,and theres a desperate need for togetherness.This promise comes to life in our communities through our partners who know their neighbo

122、rhoods best,and our customers who bring their knowledge and ideas as community members.We support every partner to take action as a champion in their communities,from serving and giving to learning and advocating-recognizing that our partners are local community leaders who contribute positively and

123、 meaningfully to thousands of communities around the world.We remain committed to addressing food insecurity and hunger.We build purpose-defined stores that reflect the communities we serve and help uplift communities through unique programming and in-store features.We support small businesses by in

124、creasing access to capital and working with diverse suppliers across our supply chain.And we invest in The Starbucks Foundation to drive impact around the world.2024 Starbucks Corporation.2023 Global Impact Report 23OU R COMMU N I TY P ROM I S EContribute positivelyCommunity Champions&Giving Match O

125、ur Stores in the CommunityOur partners are Community Champions who bring our Community Promise to life in and around our stores.Through civic engagement,volunteerism,community events,donations and more,Starbucks partners work in big and small ways to make a positive impact for people and the planet.

126、The Starbucks Community Champion courses on the Starbucks Global Academy help anyone interested in making a difference in their communities develop an action plan for good.We aim to multiply the positive contributions our partners make in their communities.One way we do this is through the Starbucks

127、 Giving Match program in the U.S.and Canada,which amplifies eligible financial donations and volunteer time partners make to community organizations.All active Starbucks full-and part-time partners can request up to$1,000 in matching funds per fiscal year,using any combination of volunteer hours and

128、 financial donations to qualified nonprofit organizations.Community Stores sit at the heart of our mission to nurture the limitless possibilities of human connection.These stores are purpose-defined to better support our partners,our customers and our communities in ways that meaningfully drive last

129、ing connection.To enhance the well-being of all who connect within our stores,our goal is to reach 1,000 Starbucks Community Stores globally by 2030.Community Stores provide economic opportunity,empower farmers,youth and women as well as create relevant community programming.For example,our Military

130、 Family Stores aim to uplift the everyday for active military personnel,Veterans,their families and surrounding communities.These stores are located on or near major military bases and help provide a sense of connection and support for military families who are often far from their loved ones.In Sta

131、rbucks Signing Stores,we work to ensure that our efforts to uplift the everyday and the Starbucks Experience are inclusive for our partners and customers.These stores are run by store partners who are proficient in sign language and provide a space for the Deaf and hard of hearing community to conne

132、ct and celebrate Deaf culture through sign language.In India and Saudi Arabia,female-led stores are a part of our ongoing work to provide opportunities for women.These stores reaffirm the companys ongoing commitment to promoting an inclusive and diverse workforce by empowering women leaders.OUR STOR

133、ES IN THE COMMUNITYOPENED IN FY23TOTAL OPEN AS OF FY23#Community Stores(U.S.)1139#Community Stores(international markets)1635#Military Family Stores(U.S.)17130#Signing Stores(globally)420Food Waste Reduction&Hunger ReliefStarbucks is committed to reducing food waste within its operations and support

134、ing hunger relief in communities.Starbucks FoodShare food donation program was launched in the U.S.in 2016 and Canada in 2019,in partnership with Feeding America,Second Harvest Canada and other hunger-relief organizations.As part of our promises to give more than we take and contribute positively to

135、 the communities we serve,we divert food from waste streams and donate it to help alleviate hunger.We also work around the world to support innovations in food waste reduction and scalable sustainable solutions that increase equitable access to nutritious food in high need and underserved communitie

136、s.2024 Starbucks Corporation.2023 Global Impact Report 24Economic OpportunityWe are working to advance economic opportunity in our communities by working with a diverse range of suppliers across our business,increasing access to capital for small business owners and elevating public-private partners

137、hips that address economic disparities.Since 1998,Starbucks has created an environment where diverse suppliers have equal opportunity to compete for our business.Our sourcing teams engage with a diverse set of suppliers who share our commitment to advancing ethical sourcing and social and environmen

138、tal standards.The Starbucks Supplier Diversity and Inclusion program drives inclusion of qualified businesses with a focus on suppliers of all sizes and categories,including small businesses.In 2021,Starbucks invested$100 million to launch the Community Resilience Fund to advance racial equity and e

139、nvironmental resilience in neighborhoods with historically limited access to capital.As of FY23,we have contributed over$40 million to the fund.We are working with Community Development Financial Institutions(CDFIs)and other mission-driven financial institutions because of their deep experience serv

140、ing underserved communities.The Fund provides access to long-term loans intended to support small businesses and neighborhood projects,including those addressing the inequitable impacts of climate change.In 2022,Starbucks continued to leverage the power of public-private partnerships and joined the

141、Economic Opportunity Coalition to address economic disparities and accelerate economic opportunity in historically marginalized communities by developing and collaborating on new services,programs and products that will support deploying resources where they are most needed.The Starbucks FoundationE

142、stablished in 1997,The Starbucks Foundation is a distinct Section 501(c)(3)charitable organization under U.S.law and receives funding primarily from Starbucks Corporation.The Starbucks Foundations mission is to strengthen humanity by transforming lives across the world,with a focus on enabling commu

143、nity resiliency and prosperity,and uplifting communities affected by disaster.Through this work,the Foundation supports domestic and international nonprofit organizations that deliver impact to coffee growing regions,in Starbucks local hometown of Seattle and in neighborhoods around the world where

144、Starbucks partners live and work.In coffee-,tea-and cocoa-growing communities,Foundation grants address critical needs such as access to water,sanitation and hygiene and economic opportunities.The Neighborhood Grants and Global Community Impact Grants programs accelerate hyper-local impact by inviti

145、ng Starbucks partners across North America and Starbucks international business partners to nominate locally-relevant charities for grants,while inspiring additional support through local connections,volunteerism and co-investment.Youth grants support underrecognized youth by investing in programs f

146、ocused on diversity,equity and inclusion;mentorship and career readiness opportunities;and addressing the current state of social and emotional health in young people.And when disaster strikes,from the earthquake in Trkiye to wildfires in Maui,The Starbucks Foundation supports immediate relief and l

147、onger-term recovery needs while also investing in resiliency efforts to ensure communities are prepared in advance of the next storm.Learn more about The Starbucks Foundations work.THE STARBUCKS FOUNDATIONFY23$total grants awarded($millions)24OU R COMMU N I TY P ROM I S EContribute positively O U R

148、P RO G R E S S U P DAT ESTA R BU C KS F I SC A L 2 0232023 Global Impact Report 252024 Starbucks Corporation.U P L I F T T H E E V E R Y D AYpromiseCUSTOMERour2 0 2 3 O U R P RO G R E S S U P DAT ESTA R BU C KS F I SC A L 2 0232 0 2 32023 Global Impact Report 262024 Starbucks Corporation.OU R CU STO

149、MER PROMISEFrom the original third place to the newest Starbucks stores,were all about connecting and meeting our customers where they are.Our promise to our customers is to uplift the everyday,providing a superior coffee and customer experience every time they visit us.We celebrate our customers by

150、 offering a variety of drinks and food choices that are as unique as every customer we meet.Our global stores serve menus that reflect and respect the people we serve and their beverage traditions.We are building inclusive and accessible design elements in our stores that help every customer enjoy t

151、heir Starbucks experience.And we are witnesses to countless moments of kindness through the windows of more than 38,000 stores around the world.We share these moments to uplift the everyday,and to help build a kinder,braver world.U P L I FT T H E E V E RY DAY2024 Starbucks Corporation.2023 Global Im

152、pact Report 27OU R C U STOM E R P ROM I S EUplift the everydayUplifting the Every Day Through Kindness Third PlaceInclusive&Accessible Design We aim to not only celebrate coffee,but also to foster positive connections in our communities.We have the privilege to see our partners,customers and communi

153、ties connect over everyday moments of kindness in ways both big and small.To help communities recognize kindness that is all around them,while also reinforcing Starbucks commitment to creating a culture of belonging where everyone is welcome,Starbucks invited customers and partners to uplift the eve

154、ryday through stickers,cards and kind notes in store and via an augmented reality experience.Our mission and promises come to life in our stores,a third place where everyone is welcome,feels a sense of belonging and where we can uplift one another over coffee.Our priority is to create environments i

155、n our stores that are safe,welcoming and kind for our partners and customers.Through the Third Place Policy,we ask everyone in our stores to treat others with respect and dignity,free of bias and discrimination.As a company,we routinely review the partner and customer experience in our stores,to ens

156、ure the store is thriving,partners are feeling supported,and that we are meeting customer and community needs.Starbucks is committed to developing,testing and scaling inclusive design standards and experiences with and for people who have lived experience with disability.We are working to expand thi

157、s effort across our store portfolio,starting in the U.S.and then globally,with the goal of ensuring that physical and digital Starbucks environments will meet an elevated standard of accessibility by 2030.Because we are in the business of fostering human connection,we are regularly creating more way

158、s for customers and partners to communicate both visually and audibly,while also offering more tools to help customers and partners navigate our physical store environments.For example,since 2021 Starbucks has offered the Aira service free of charge to our customers who are blind or have low vision.

159、Customers can use the app to connect with trained visual interpreters who provide visual information about their surroundings.Starbucks also offers multiple formats of the menu including large-print and Braille menus in all stores in the U.S.and Canada.TW E N TYTW E N TY T H R E EG LO BA L I M PACT

160、REP ORT2023 Global Impact Report 282024 Starbucks Corporation.G E N E R AT E L O N G-T E R M R E T U R N SpromiseSHAREHOLDERourS TA R B U C K S TW E N TYTW E N TY T H R E EG LO BA L I M PACT REP ORTS TA R B U C K S2023 Global Impact Report 292024 Starbucks Corporation.OU R S HA RE HOLDER PROMISEOur

161、six promises guide our work at every level of the company.It is our partner promise to help bridge to a better future;for our customers,we promise to uplift the everyday;for our farmers,we promise to ensure the future of coffee for all;for our community,we promise to contribute positively;for our en

162、vironment,we promise to give more than we take.In doing all these things,we generate long-term returns for our shareholders.Each of the six new promises is interrelated and interchangeable,ensuring mutual success for all.2024 Starbucks Corporation.2023 Global Impact Report 30OU R S H A R E H O L D E

163、 R P ROM I S EGenerate long-term returnsCorporate GovernanceStakeholder EngagementOur Environmental and Social Impact goals are closely tied to our companys overall strategy.Our Board of Directors assesses our impact agenda as part of their broader review and oversight of our business and strategy.I

164、n November 2023,we announced the formation of a new Environmental,Partner and Community Impact Board Committee(Impact Committee).The Impact Committee will support the Board in fulfilling its oversight responsibilities required to respond to shifting regulations and standards,and drive accountability

165、 across the environmental,partner,community impact,farmer and customer promises.The Impact Committee also has oversight of internal and external reporting tools and assessments,including the annual publication of this report,and initiatives to strengthen partner engagement and revitalize partner cul

166、ture.In conjunction with the Board and its other committees,the Impact Committee will oversee certain applicable risks.More information about Corporate Governance on environmental and social topics is available online and in our Proxy Statement.In FY23,we continued implementing our executive compens

167、ation programs,which were updated in 2021 to emphasize our focus on environmental sustainability and building diverse teams.To align with our goal of giving back more to the planet,the FY23 annual bonus program allocated 7.5 percent of the overall bonus payout for senior vice presidents and above to

168、 results that indicate we are fulfilling our promise to the planet.Another 7.5 percent was tied to creating an inclusive environment across our company,emphasizing the importance of diversity in our workforce for our global success.In FY23,we engaged in a comprehensive third-party evaluation to iden

169、tify and prioritize key environmental,social and governance topics most important to the company and external stakeholder groups.This process aimed to guide Starbucks in focusing our strategy to advance our mission,promises and values.To do this,we conducted surveys and interviews across global stak

170、eholder groups to assess the importance of environmental,social and governance topics for Starbucks.Rooted in our commitment to transparency,we are sharing our environmental,social and governance priorities publicly with our stakeholders.Understanding and addressing these key issues are integral to

171、meeting the expectations of our stakeholders and ensuring alignment between our business performance and environmental,social and governance impacts.While there is work being done across all topics,these results will help inform our program strategies and ESG reporting priorities going forward.Globa

172、l Human RightsFor decades,Starbucks has committed to respecting and protecting human rights.In 2004,Starbucks joined the U.N.Global Compact the worlds largest corporate sustainability initiative that commits signatories to implement sustainability principles and support U.N.goals.We also remain comm

173、itted to the U.N.Guiding Principles on Business and Human Rights;OECD Guidelines for Multinational Enterprises;International Bill of Rights;ILO Core Labor Standards;Womens Empowerment Principles;Childrens Rights and Business Principles;and Framework Principles on Human Rights and the Environment.In

174、2020,Starbucks released our Global Human Rights Statement,which informs the decisions we make that impact our relationships with each other,our customers,our business partners and our communities.In FY23,Starbucks completed an independent,third-party Human Rights Impact Assessment.Starbucks engaged

175、Article One,a specialized strategy and management consultancy with expertise in human rights,responsible innovation,and sustainability,to conduct the Human Rights Impact Assessment of Starbucks policies,procedures and initiatives related to human rights.The results of that assessment are available h

176、ere.This assessment represents the next step in our journey to identify and assess salient human rights risks and make key investments to support our partners,farmers,communities and the environment.As we have in the past,we look forward to continuing to update our stakeholders on our human rights j

177、ourney and human rights due diligence program in the years to come.2024 Starbucks Corporation.2023 Global Impact Report 31Working Directly with our PartnersStarbucks is actively collaborating with all partners to fulfill our Partner Promise to build a bridge to a better future.As a company,we respec

178、t our partners right to organize,freely associate,engage in lawful union activities and bargain collectively without fear of reprisal or retaliation.Importantly,we are committed to engaging in good faith collective bargaining for each store where a union has been appropriately certified and have sha

179、red our aim to reach ratified contracts for union-represented stores in 2024.As part of our commitment to our partners,all managers are provided training to help deepen their understanding of labor issues,National Labor Relations Act(NLRA)requirements and the rights of our partners to engage in prot

180、ected activitiesand are supported by a nationwide labor relations team established in 2022 to reinforce best-practices and ensure our adherence to company policies and compliance with applicable labor and employment laws.As of the end of FY23,343 U.S.stores had certified union representation.To prov

181、ide timely and accurate information and resources on labor activities,we launched the website,which is designed to assist anyone seeking up-to-date information and resources related to labor initiatives.In FY23,Starbucks Board of Directors retained an independent third-party expert to complete an as

182、sessment of its adherence to the principles of Freedom of Association and the Right to Collective Bargaining.The assessment found that Starbucks has shown consistent progress since organizing began,and that strategic investments in a stronger governance process,more on-the-ground support,a dedicated

183、 labor relations team and more bespoke management training have had a tangible impact on the Companys adherence to commitments made.The full results of the assessment are available here.OU R S H A R E H O L D E R P ROM I S EGenerate long-term returns2024 Starbucks Corporation.2023 Global Impact Repo

184、rt 32Ethics&ComplianceStarbucks Ethics&Compliance program aligns with our mission and values by fostering an environment dedicated to ethical leadership and business conducted with integrity.We created our Ethics&Compliance program to ensure it is a trusted resource for partners.Our training and com

185、munications approach begins with onboarding new partners tailored to their role and level.Quarterly training for all partners covers various Ethics&Compliance topics and risk areas,such as Anti-Harassment,Anti-Discrimination,Insider Trading and Conflicts of Interest.In FY23,we launched more than 60,

186、000 online courses to our corporate partners in 20 countries,which included ten different risk areas.All corporate partners receive training annually on our Standards of Business Conduct and Harassment Prevention.As part of retail onboarding,all partners discuss and review the Standards of Business

187、Conduct and Speaking Up resources in a one-on-one meeting with their manager.Upon hire,all new retail management partners also receive Anti-Harassment training,which must be completed in the first 30 days.Retail managers in the U.S.and Canada receive annual online renewal training of risk-relevant t

188、opics and in 2023 achieved a 99%completion rate on a custom Harassment Prevention course.We also newly launched training to partners in our Farmer Support Centers in seven different countries.Starbucks Global Anti-Bribery Standard and related policies and procedures provide critical guidelines regar

189、ding doing business with third parties,government officials,and state-owned/controlled companies,and set forth clear expectations regarding bribery and corruption.We reinforce this through regular partner communications,and last year we provided online training to partners globally.Partners are empo

190、wered to ask for guidance and voice concerns when they experience or see conduct that is inconsistent with our Standards of Business Conduct,company policies or Mission and Values.An independent third party manages our Ethics&Compliance Helpline and Webline,both of which allow partners and others to

191、 ask questions and voice concerns 24 hours a day,seven days a week,with interpreters available.Reports may be made anonymously and are treated in a confidential manner.We are committed to providing safe,confidential and accessible channels to all individuals connected to Starbucks,while maintaining

192、a strict Anti-Retaliation Policy in compliance with our Global Human Rights Statement.Starbucks captures concerns raised and assigns cases to be investigated by or with the oversight of an Ethics&Compliance investigator.The Ethics&Compliance investigations team strives to bring cases to closure with

193、in 45 to 60 days,based on complexity.In FY23,Ethics&Compliance completed investigations of 4,731 inquiries and concerns received primarily through our Helpline and Webline.Of the investigations completed,45 percent were substantiated as a violation of standard or policy.When an investigation is comp

194、lete,Ethics&Compliance shares findings with the individual(s)who reported the concern.Depending on the findings of the investigation and the severity of any substantiated wrongdoing,there are a number of possible outcomes to an investigation,including coaching,retraining,written documentation or sep

195、aration from employment.Ethics&Compliance topics are regularly reinforced through leadership messages,our online community and other cross-functional channels.Regular reports are made to the Audit and Compliance Committee of the Board of Directors,including formal sessions multiple times each year.O

196、U R S H A R E H O L D E R P ROM I S EGenerate long-term returns2023 Global Impact Report 332024 Starbucks Corporation.G LO B A L I M PACT R E P O RTS TA R B U C K SFISCAL 2 0 2 32023 Global Impact Report 342024 Starbucks Corporation.progress report data tables2024 Starbucks Corporation.2023 Global I

197、mpact Report 35OU R PA RT N E R P ROM I S EBridge to a better futureprogress report data tablesBenefitsCOMPENSATIONFY23FY22Average hourly wage for U.S.hourly partners($/hour)17.4217.00%U.S.hourly partners earned above minimum wage100%100%STARBUCKS COLLEGE ACHIEVEMENT PLAN#partners graduated with col

198、lege degree(during FY)2,100Goal:Graduate 25,000 Starbucks partners from Arizona State University(ASU)by the end of 2025.#partners graduated with college degree(since program inception,as of FYE)9,100#partners participating(as of FYE)23,40023,000Training&DevelopmentTALENT ATTRACTION,DEVELOPMENT&TRAIN

199、INGFY23FY22Total number of baristas hired in the U.S.160,000%of U.S.retail leadership roles filled from internal partners 69%60%Total employee turnover(U.S.and Canada)58%65%#training hours for baristas(Barista First 30)(hours per barista)41.542#partners selected to travel to Hacienda Alsacia for Ori

200、gin Experience900800STARBUCKS GLOBAL ACADEMYCoffee Masters#enrollments7,0002,500#course completions(earned the Black Apron)(during FY)6,8001,500#course completions(earned the Black Apron)(since inception,as of FYE)4,500STARBUCKS GLOBAL ACADEMY|CONTINUEDFY23FY22Community Champion#course enrollments1,

201、600#course completions15,30015,000#course completions9,2009,900Starbucks Coffee Academy#course enrollments153,50094,90096,900Third Place Development Series#course enrollments2,6003,000#course completions300To Be WelcomingGoal:100,000 total enrollees in To Be Welcoming to cultivate inclusion,diversit

202、y and equity awareness.#course enrollments21,000We exceeded our goal of enrolling 100,000 cumulative learners in FY22,and remain committed to offering the course to partners,customers and community members through the Starbucks Global Academy.#course completions25,60012,000%enrollees who are partner

203、s61%81%2024 Starbucks Corporation.2023 Global Impact Report 36OU R PA RT N E R P ROM I S EBridge to a better futureprogress report data tablesPartner EngagementPARTNER ENGAGEMENT SURVEYSFY23FY22%partners completed the Partner Experience SurveyU.S.store partners65%43%Canada store partners53%54%North

204、America non-store partners92%86%PARTNER NETWORKS#Partner Networks(globally)3226#Partner Networks(U.S.)1312Active regional chapters(U.S.)116114CIVIC ENGAGEMENT RESOURCES#partners using civic education resources(via Starbucks FuelOurD site)17,000Inclusion,Diversity&EquityRACIAL&SOCIAL EQUITY GOALS&REP

205、RESENTATION*FY23FY22Representation of women in retail roles(U.S.)Goal:At least 55%women in all retail roles(regional vice president,regional director,district manager,store manager,shift supervisor,barista)by 2025.regional vice president52%63%regional director51%50%district manager60%61%store manage

206、r68%68%shift supervisor71%71%barista73%73%Representation of POC in retail roles(U.S.)Goal:At least 40%People of Color(POC)representation in all retail roles(regional vice president,regional director,district manager,store manager,shift supervisor,barista)by 2025.regional vice president38%31%regional

207、 director37%32%district manager36%33%store manager42%39%shift supervisor48%47%barista54%53%Our commitments to achieving diverse representation in our retail,manufacturing and corporate roles and equity in pay across race and gender in the U.S.and globally in company-operated markets reinforce our pr

208、omises to build bridges and create environments where all are welcome.There is still more to be done,and we are committed to taking further actions toward tangible and lasting change.*Use our interactive tool to view additional demographic data of Starbucks partners.2024 Starbucks Corporation.2023 G

209、lobal Impact Report 37OU R PA RT N E R P ROM I S EBridge to a better futureprogress report data tablesRACIAL&SOCIAL EQUITY GOALS&REPRESENTATION|CONTINUEDFY23FY22Representation of women in enterprise roles(U.S.)Goal:At least 50%women for all enterprise roles(senior vice president+,vice president,dire

210、ctor,manager,individual contributor)by 2025.senior vice president+47%57%vice president58%55%director60%59%manager55%55%individual contributor56%55%Representation of POC in enterprise roles(U.S.)Goal:At least 30%POC representation for all enterprise roles(senior vice president+,vice president,directo

211、r,manager,individual contributor)by 2025.senior vice president+33%27%vice president33%30%director29%27%manager32%31%individual contributor41%38%Our commitments to achieving diverse representation in our retail,manufacturing and corporate roles and equity in pay across race and gender in the U.S.and

212、globally in company-operated markets reinforce our promises to build bridges and create environments where all are welcome.There is still more to be done,and we are committed to taking further actions toward tangible and lasting change.RACIAL&SOCIAL EQUITY GOALS&REPRESENTATION|CONTINUEDFY23FY22Repre

213、sentation of women in manufacturing roles(U.S.)Goal:At least 30%women in all manufacturing roles(director,manager,individual contributor)by 2025.director14%14%manager27%29%individual contributor33%33%Representation of POC in manufacturing roles(U.S.)Goal:At least 40%POC representation in all manufac

214、turing roles(director,manager,individual contributor)by 2025.director14%29%manager28%30%individual contributor47%43%Our commitments to achieving diverse representation in our retail,manufacturing and corporate roles and equity in pay across race and gender in the U.S.and globally in company-operated

215、 markets reinforce our promises to build bridges and create environments where all are welcome.There is still more to be done,and we are committed to taking further actions toward tangible and lasting change.Representation of age in total workforce retail(U.S.)under 3082%82%305016%15%above 502%3%Rep

216、resentation of age in total workforce enterprise(U.S.)under 309%18%305070%61%above 5022%20%2024 Starbucks Corporation.2023 Global Impact Report 38OU R PA RT N E R P ROM I S EBridge to a better futureprogress report data tablesRACIAL&SOCIAL EQUITY GOALS&REPRESENTATION|CONTINUEDFY23FY22Representation

217、of age in total workforce manufacturing(U.S.)under 3017%17%305057%52%above 5026%32%board members identifying as POC55%38%board members identifying as female27%25%GLOBAL EQUITY IN PAYGoal:100%gender and racial pay equity in the U.S.*%gender pay equity in the U.S.(for similar work)100%100%racial pay e

218、quity in the U.S.(for similar work)100%100%gender median pay ratio in the U.S.96%100%racial median pay ratio in the U.S.100%100%Goal:100%gender equity in pay globally for company-operated markets.%gender pay equity in global company-operated markets(for similar work)In FY23,in our global company-ope

219、rated markets,we have achieved gender equity in pay in Canada,Japan,Switzerland and Austria.SUPPORTING LGBTQIA2+PARTNERSRepresentation of U.S.workforce self-identifying as LGBTQIA2+retail%37%36%enterprise%18%22%manufacturing%12%11%Score on the Human Rights Campaign Corporate Equality Index100%100%DI

220、SABILITY INCLUSIONFY23FY22Score on the Disability Equality Index100%100%Representation of U.S.workforce self-identifying with disabilityretail%14%14%enterprise%11%11%manufacturing%11%13%REFUGEE SUPPORTGoal:Hire 10,000 refugees globally by 2022.#Refugees hired in U.S.,Canada and EMEA(during FY)1,100#

221、Refugees hired in U.S.,Canada and EMEA(cumulative as of FYE)5,5004,000While we did not meet our goal of hiring 10,000 refugees globally,we remain committed to the refugee community and staying transparent with partners,customers and stakeholders on our progress.Our support goes beyond employment opp

222、ortunities to include funding to support humanitarian assistance,resources and services that help refugees find safety and rebuild their lives.VETERANS&MILITARY FAMILIESGoal:Hire 5,000 Veterans and military spouses annually in the U.S.#Veterans and military spouses hired2,8001.11%Goal:Starbucks cust

223、omer packaging will be sourced from 50%recycled materials by 2030.%of customer packaging made from recycled or renewable materials24%23%Goal:100%of Starbucks customer packaging will be reusable,recyclable,or compostable by 2030.%of customer packaging that is reusable,recyclable or compostable14%12%G

224、oal:50%reduction in virgin fossil fuel derived sources for customer packaging from FY19 baseline by 2030.%change in virgin fossil fuel derived materials in customer packaging from FY19 baseline11%10%2024 Starbucks Corporation.2023 Global Impact Report 40OU R E N V I RO N M E N TA L P ROM I S EGive m

225、ore than we takeprogress report data tablesPLASTICS ELLEN MACARTHUR FOUNDATION GLOBAL COMMITMENTFY23FY22Goal:Take action to help eliminate problematic or unnecessary plastic packaging by 2025.Reducing plastic packagingWe have deployed several initiatives to reduce our waste footprint as part of the

226、Ellen MacArthur Foundation Global commitment.Building on Starbucks elimination of traditional plastic straws across retail stores globally in FY21,Starbucks completed the roll-out of straws made from polyhydroxyalkanoate(PHA),a non-fossil fuel derived plastic that is home compostable,in the U.S.in F

227、Y22.In Canada,Starbucks rolled out wood cutlery and paper straws in FY22 and continued research and development to bring new products to market in FY23-25.Goal:Take action to move from single-use towards reuse models where relevant by 2025.Moving from single-use towards reuse modelsGoal:Take action

228、for 100%of plastic packaging to be reusable,recyclable or compostable by 2025.%of plastic packaging reusable,recyclable or compostable27%22%Goal:Use 10%recycled content across all plastic packaging by 2025.%post-consumer recycled content used in plastic packaging4%4%Goal:20%reduction of virgin plast

229、ic packaging by 2025(compared to FY19).%change in virgin plastic packaging materials from FY19 baseline3%-1%Greener StoresGREENER STORESFY23FY22Goal:Build and operate 10,000 Greener Stores globally by 2025.#Greener Stores certified in North America5,4883,508#Greener Stores certified in international

230、 regions6034#total Greener Stores certified globally6,0913,512RENEWABLE ELECTRICITY USE*Goal:100%renewable electricity for global operations by 2020.%renewable electricity use globally(company-operated facilities globally)77%71%U.S.company-owned facilities powered by renewable electricity100%100%Can

231、ada company-owned facilities powered by renewable electricity100%100%EMEA company-owned stores powered by renewable electricity100%100%Japan company-owned facilities powered by renewable electricity100%*In previous years,we reported this metric as“renewable energy”.Weve updated to“renewable electric

232、ity”to clarify its original scope.2024 Starbucks Corporation.2023 Global Impact Report 41OU R FA RM E R P ROM I S EEnsure the future of coffee for allprogress report data tablesCoffeeFARMER SUPPORT CENTERSFY23FY22#Farmer Support Centers1010#people trained with advanced agronomy techniques56,00031,00

233、0#Model Farms(cumulative as of FYE)12070CLIMATE-RESISTANT COFFEE TREESGoal:Provide 100 million trees to farmers by 2025.#climate-resistant coffee trees distributed globally(millions)11.15333.6*CHILDCARE CENTERS FOR FARMING FAMILIES#new childcare centers opened(during FY)5*5GLOBAL FARMER FUNDGoal:Sup

234、ply$100 million in farmer loans by the end of 2025.$loans deployed from the Global Farmer Fund(cumulative as of FYE)($millions)80.880.8$loans deployed from the Global Farmer Fund(since FY18)(as of FYE)($millions)65.865.8SUPPLIER LISTSList of coffee suppliersList of tea suppliersList of cocoa supplie

235、rsTo advance our transparency,for the first time,Starbucks has published its coffee,tea and cocoa supplier lists.The lists represent suppliers that supplied to Starbucks during FY23.DIGITAL TRACEABILITYFY23FY22#bags of coffee traced using online traceability tool43,000#unique visitors accessing onli

236、ne traceability tool122,000ETHICAL SOURCING OF COFFEEGoal:Committed to source and verify 100%of Starbucks coffee ethically through C.A.F.E.Practices.%Starbucks coffee ethically sourced and verified through C.A.F.E.Practices99.7%98.2%Average#farms participating in C.A.F.E.Practices450,000400,000CARBO

237、N REDUCTION IN GREEN COFFEEGoal:Achieve carbon-neutral green coffee by 2030.#soil samples processed(cumulative as of FYE)30,800 14,700We continue to refine the methodology we use to calculate the carbon and water footprint of green coffee.This work is critical to our goals and connects directly with

238、 industry efforts to reduce carbon and water use in coffee processing.WATER CONSERVATION IN GREEN COFFEEGoal:Conserve water usage in green coffee processing by 50%by 2030.#eco-wet mills contracted(cumulative as of FYE)1,300We continue to refine the methodology we use to calculate the carbon and wate

239、r footprint of green coffee.This work is critical to our goals and connects directly with industry efforts to reduce carbon and water use in coffee processing.FOREST CONSERVATION&RESTORATIONHectares of forests protected300200#native trees distributed by Global Farmer Support Centers156,20038,000*FY2

240、2 value has been restated.*FY23 value represents new centers operating during FY23.2024 Starbucks Corporation.2023 Global Impact Report 42OU R FA RM E R P ROM I S EEnsure the future of coffee for allprogress report data tablesOther Goods&ServicesRESPONSIBLE SOURCING FOR TEAFY23FY22Goal:Committed to

241、100%responsibly sourced tea.%tea sourced by the global tea sourcing team that is Rainforest Alliance certified99.7%99.7%As our sustainability journey continues,99.7%of Tea(Camelia Sinensis)sourced by our global tea sourcing team was from Rainforest Alliance Certified tea gardens,while investing dire

242、ctly in projects in tea communities that support gender empowerment,water,sanitation and hygiene(WASH),youth education and environmental sustainability.RESPONSIBLE SOURCING FOR COCOAGoal:Committed to responsibly sourced cocoa.Total weight of Rainforest Alliance certified and segregated cocoa beans s

243、ourced directly from Cargill and indirectly through OFI(metric tons)21,79012,000*We are proud to increase the amount of responsibly sourced cocoa in our supply chain in FY23.We remain committed to supporting resilient livelihoods for cocoa producers and their families,and collectively working toward

244、s eliminating the risks of child labor and cocoa-driven deforestation.Read more about Starbucks cocoa sustainability efforts here.RESPONSIBLE SOURCING FOR MANUFACTURED GOODS&SERVICES#factory assessments conducted400300#factories in program1,500%transparency into factories assessed95%97%#factory work

245、ers 87,000SUSTAINABLE DAIRY$invested in U.S.Dairy Net Zero Initiative(during FY)($millions)22$invested in U.S.Dairy Net Zero Initiative(cumulative as of FYE)($millions)64Starbucks is committed to invest$10 million in the U.S.Dairy Net Zero Initiative.ANIMAL WELFAREFY23FY22Goal:100%cage-free eggs and

246、 egg products in company-operated stores globally.%cage-free eggs(U.S.and Canada company-operated stores,inclusive of branded products supplied to licensee business partners)100%100%cage-free eggs(EMEA and U.K.company-operated stores)99.9%99.9%In Asia markets where Starbucks operates,such as China a

247、nd Japan,cage-free egg production is limited and supply is not yet widely available.Starbucks remains committed to increasing cage-free egg supply in all company-operated stores globally,in partnership with industry stakeholders.Goal:Serve only poultry raised without the routine use of medically imp

248、ortant antibiotics in all company-operated U.S.stores by 2020.%poultry raised without routine-use of medically important antibiotics (U.S.company-operated stores)99.9%100%Goal:We anticipate meeting our stated goal of 100%group-housed pork by 2024 for Starbucks-branded products in the U.S.and Canada,

249、including those supplied to our licensee business partners in the U.S.and Canada.Starbucks is phasing out the excessive use of gestation stalls for the sows(mother pig)in our supply chain by 2030.%pork defined as“group housed”(U.S.and Canada company-operated stores,inclusive of branded products supp

250、lied to licensee business partners)76%22%We are committed to making progress in service of our animal welfare-friendly practices and aspirations and will continually reevaluate our sow housing commitment with key stakeholders in support of our 2030 goal.Goal:We are committed to improving conditions

251、for broiler chickens and are working with our suppliers,licensees,and others in the industry to help ensure that by 2024 the chicken we buy for our U.S.stores is produced in alignment with Global Animal Partnership(GAP)standards as assessed by a third-party auditor.Broiler chickensWe are actively re

252、viewing our broiler chicken commitment to identify the best path forward for implementation within our supply chain.*Reported value for FY22 includes volumes sourced directly from Cargill.2024 Starbucks Corporation.2023 Global Impact Report 43OU R COMMU N I TY P ROM I S EContribute positivelyprogres

253、s report data tablesThe Starbucks FoundationOVERALL GRANTSFY23FY22$total grants awarded($millions)2417.5ORIGIN GRANTSGoal:Empower 1 million women and girls in coffee,tea and cocoa growing communities by 2030.#women and girls in origin communities positively impacted(cumulative as of FYE)474,000340,0

254、00$grants awarded in support of women and girls in origin communities($millions)710,0006,000$hyperlocal grants awarded to nonprofits nominated by Starbucks partners ($millions)5.14.5#nominations by Starbucks partners39,00029,000YOUTH GRANTS#youth impacted(cumulative as of FYE)375,000$grants awarded

255、to U.S.organizations serving youth nationally($millions)31.2GLOBAL COMMUNITY IMPACT GRANTSFY23FY22Goal:Award 25,000 hyperlocal grants to support nonprofits by 2030 through the Neighborhood Grants and Global Community Impact Grants portfolios.#hyperlocal grants made to nonprofits(cumulative as of FYE

256、)1903.9*3.2#international markets reached 4642DISASTER PHILANTHROPY$grants awarded to promote resilience and uplift communities impacted by disaster($millions)4.61.11.3These donations reflect support for refugee communities which are included in the overall grant total.$donations to support LGBTQIA2

257、+communities700,000700,000These donations reflect support for LGBTQIA2+communities which are included in the overall grant total.*This value includes donations from licensee business partners amounting to$900,000.2024 Starbucks Corporation.2023 Global Impact Report 44OU R COMMU N I TY P ROM I S ECon

258、tribute positivelyprogress report data tablesCompany Programs for Community SupportCOMMUNITY STORESFY23FY22Goal:Open 100 U.S.Community Stores by 2025.#Community Stores in the U.S.opened in FY117#Community Stores in the U.S.opened cumulatively as of FYE3928#Community Stores in International Markets o

259、pened in FY168#Community Stores in International Markets opened cumulatively as of FYE3519MILITARY FAMILY STORESGoal:Open 250 Military Family Stores by 2025 with 100 of these new stores on military bases(U.S.).#Military Family Stores opened in FY1733#Military Family Stores opened cumulatively as of

260、FYE130*111SIGNING STORES#Signing Stores globally opened cumulatively as of FYE2016FOOD WASTE REDUCTION&HUNGER RELIEFGoal:Reduce food waste by 50%by 2030.%company-operated stores in the U.S.with FoodShare food donation program available100%100%company-operated stores in Canada with FoodShare food don

261、ation program available 100%100%weight of food diverted from waste streams in the U.S.(millions lbs)9.413#meals donated in the U.S.(millions)(1.2 lbs=1 meal)7.81.31#meals donated in Canada(millions)(1 lb=1 meal)1.31Goal:Reinvest$100M into hunger relief efforts by 2030.$invested in hunger relief effo

262、rts in FY($millions)11.610$invested in hunger relief efforts cumulatively since FY16(as of FYE)($millions)60.9COMMUNITY RESILIENCE FUNDGoal:Invest$100 million in 12 cities by 2025.$invested in the Community Resilience Fund(cumulative as of FYE)($millions)4021OUTREACH WORKER PROGRAM#cities(cumulative

263、 as of FYE)88#customer engagements12,000#referrals to stabilizing programs2,6001,8002024 Starbucks Corporation.2023 Global Impact Report 45OU R COMMU N I TY P ROM I S EContribute positivelyprogress report data tablesCOMMUNITY CHAMPIONS PROGRAMFY23FY22#partners engaged as Community Champions(U.S.and

264、Canada)*17,00017,000#community events participated in(U.S.and Canada)5,400153,80071,000#partners engaged as Community Champions(international)21,30026,000#community events participated in(international)1,000#partner volunteer hours(international)72,000GIVING MATCH PROGRAM$donated by Starbucks to non

265、profit organizations through the Giving Match program($millions)1.810.9$spend with Tier 1 diverse suppliers-cumulative since 2000,as of FYE($billions)108,6007,200$labor income:total direct,indirect and induced economic impact from supplier diversity program($billions)1.5Goal:Allocate 15%of paid medi

266、a investment to minority-owned and targeted media companies.%of paid media investment with minority-owned and targeted media companies22%18%*In the U.S.and Canada,engaging as a Community Champion is defined as taking action by participating in a community event,volunteering time or making a personal

267、 financial donation to a nonprofit.2024 Starbucks Corporation.2023 Global Impact Report 46OU R S H A R E H O L D E R P ROM I S EGenerate long-term returnsprogress report data tablesCOMPANY POLICIES&RESOURCESFor additional company policies and resources,please visit the ESG Reporting Hub.ETHICS&COMPL

268、IANCEFY23FY22%completion of Harrassment Prevention training by retail management(U.S.and Canada)99%96%#completed investigations of inquiries and concerns4,700%investigations substantiated as a violation of standard or policy45%WORKING DIRECTLY WITH OUR PARTNERS#union represented stores(U.S.)343232 G

269、 LO B A L I M PACT R E P O RT2023 Global Impact Report 472024 Starbucks Corporation.S TA R B U C K SF I SCAL 20 23environmental footprint data tables2024 Starbucks Corporation.2023 Global Impact Report 48environmental footprint data tablesAnnual update of environmental performance:1,2,3 The followin

270、g metrics represent detailed reporting of Starbucks environmental performance in FY19,the baseline year for our 2030 environmental targets,FY22,and FY23.Methodological updates and data improvements reflected in the FY23 metrics were applied to the FY19 and FY22 results,which will differ from the dat

271、a previously reported.ENERGY CONSUMPTION(MWh)FY19FY22FY23Total Energy Consumption,direct operations42,528,2462,590,5982,695,583Total purchased electricity,direct operations1,938,962 1,993,9362,095,815Percent renewable71%71%77%Total fuel consumed,direct operations5589,284 596,662599,768GREENHOUSE GAS

272、 EMISSIONS(MTCO2e)6,7FY19FY22FY23Scope 18376,745 404,148401,722Scope 2market-based324,451 294,242285,989location-based 806,148 789,425835,477sub-total scope 1+2 market-based emissions701,196698,390687,7111 The scope of these data is global unless otherwise noted;Direct operations refers to an operat

273、ional control boundary,inclusive of company owned stores,corporate offices,and manufacturing and distribution facilities;This includes global wholly-owned and partially-owned subsidiaries over which Starbucks has management and operational control.Direct operations excludes licensed stores.2 We have

274、 updated the methodologies used to develop our environmental inventories;These updates included improved data quality and availability,changes to emissions and water factors,and other methodological changes.3 Where possible,reported data aligns with our fiscal year.In some cases,for example utility

275、bills,the data aligns to the nearest month rather than the exact fiscal year end and start dates.4 In gigajoules,total energy consumption in FY23 equals 7,544,934 GJ,and total fuel consumed in FY23 equals 2,159,164 GJ.5 Fuel types consumed include natural gas,stationary diesel and gasoline,propane,a

276、viation fuel,and mobile vehicle fuel.6 Starbucks calculates greenhouse gas emissions in accordance with The Greenhouse Gas Protocol:A Corporate Accounting and Reporting Standard(The GHG Protocol)and uses global warming potential(GWP)values from the Intergovernmental Panel on Climate Change(IPCC)Four

277、th Assessment Report(AR4);Some Scope 3 GHG emission factor sources utilize IPCC Fifth Assessment Report(AR5)GWP values.More detailed climate-related disclosures are available in Starbucks CDP Report.7 FY23 data have been third-party verified by Burns and McDonnell;Their report is available on page 6

278、2.8 Global refrigerant emissions exclude emissions associated with global offices and non-retail facilities outside the United States and Canada.2024 Starbucks Corporation.2023 Global Impact Report 49environmental footprint data tablesGREENHOUSE GAS EMISSIONS(MTCO2e)6,7|CONTINUEDFY19FY22FY23Scope 39

279、1 Purchased goods and services10,117,630,1137,830,6337,580,0452 Capital goods144,036168,238188,8553 Fuel-and energy-related activities176,953175,861195,1534 Upstream transportation and distribution640,946683,336659,6925 Waste generated in operations262,850275,811299,0986 Business travel1229,34313,29

280、226,5667 Employee commuting615,170707,180579,5578 Upstream leased assets13Not relevant9 Downstream transportation and distribution293,096510,801542,48010 Processing of sold products167,793162,823175,81511 Use of sold products59,77257,81746,07512 End-of-life treatment of sold products175,345167,25517

281、0,09013 Downstream leased assets14Not relevant14 Franchises2,355,2772,928,4683,084,93915 Investments213,820304,167343,722subtotal scope 3 emissions 12,764,51413,985,68113,892,085Total emissions(scope 1+2 market-based+3)13,465,71014,684,07114,579,796Percent of total GHG emissions from fluid dairy pur

282、chases1518%16%18%Percent of total GHG emissions from green coffee purchases1615%13%11%Percent change in total emissions from FY19 baseline8%9Scope 3 emissions utilitize Scope 2 location-based emissions values.10 Category 1 emissions include land use change(LUC)emissions for purchases of coffee,tea,c

283、ocoa,dairy,food,and other beverage ingredients.11 Category 1 emissions include the emissions from the goods and services purchased by Starbucks Corporation;Purchases made by licensees for key commodities are included in category 14 as recommended by the GHG Protocol.12 Category 6 emissions increased

284、 between FY22 and FY23 as global business travel began to rebound to pre-pandemic levels.13Starbucks upstream leased assets are considered de minimis.14Starbucks downstream leased assets are considered de minimis.15 Total GHG emissions from fluid dairy purchases are inclusive of fluid dairy categori

285、zed in scope 3 category 1 and category 14,and include estimated LUC GHG emissions associated with these purchases.16 Total GHG emissions from green coffee purchases are inclusive of estimated LUC GHG emissions associated with these purchases included in scope 3 category 1.2024 Starbucks Corporation.

286、2023 Global Impact Report 50environmental footprint data tablesWATER WITHDRAWALS(MEGALITERS)7FY19FY22FY23Total water withdrawal5,634,3375,113,174 5,132,983 Direct operations17,1822,853 23,818 24,021 Percent water withdrawn from high-risk basins19Not calculated29%30%Indirect:licensed stores1717,52522

287、,245 24,484 Percent water withdrawn from high-risk basins19Not calculated45%46%Indirect:packaging and agricultural commodities purchased20,215,593,958 5,067,111 5,084,478 Percent change in total water withdrawal from FY19 baseline-9%OPERATIONAL WASTE(THOUSAND METRIC TONS)7,22FY19FY22FY23Total weight

288、 of non-hazardous operational waste1,163 1,236 1,367Direct operations generated238459161,018Percent organic52%53%52%Percent diverted2428%29%31%Indirect:generated in licensed stores25318 320 349 Percent organic56%57%58%Percent diverted2420%21%22%Percent total non-hazardous operational waste,diverted2

289、426%27%28%17 Water withdrawal from stores is calculated using both primary data and estimations;Where primary data are not available,water withdrawal is estimated by applying an average water withdrawal factor derived from withdrawal at U.S.and Canada company-owned stores.18 Starbucks withdraws wate

290、r strictly from local water utilities or similar relevant entities,and as such,all of our water withdrawals are categorized as sourced from third-party water.19 Refers to water withdrawals from facilities located in regions of high or extremely-high baseline water stress as defined by WRI Aqueduct t

291、ool,which was used to conduct our global water risk assessment.20 Water withdrawal from packaging and agricultural commodities is estimated using country-level or regional water scarcity data from the World Food Lifecycle Database(WFLDB).Reporting of this category aligns with our GHG inventory,scope

292、 3,category 1.21 Water withdrawals for green coffee are based on direct water withdrawals and water consumption factors from WFLDB.22 We are not reporting on waste discarded by customers out of our stores and instead have expanded our reporting of packaging materials.23Reporting of this category ali

293、gns with the GHG inventory,scope 3,category 5.24 We measure waste diverted away from landfill or incineration as waste materials recycled,remarketed,composted,donated,or sold to be processed into animal feed.25 Licensed store non-hazardous waste generation is estimated based on company-owned store i

294、nformation;This does not include construction and demolition waste or electronic waste;Reporting of this category aligns with the GHG inventory,scope 3,category 14.2024 Starbucks Corporation.2023 Global Impact Report 51environmental footprint data tablesPACKAGING MATERIALS(THOUSAND METRIC TONS)26FY1

295、9FY22FY23Total weight of packaging material 319330345Percent of packaging made from recycled or renewable materials25%29%28%Percent of materials recyclable,compostable or reusable48%47%49%Direct:total weight of packaging materials purchased by Starbucks Corporation27208220226Indirect:total weight of

296、 packaging materials purchased by licensees for Starbucks retail operations28110109119Total weight of plastic packaging materials29125130137Total weight of virgin plastic packaging materials118117122Percent change in virgin plastic packaging materials from FY19 baseline3%Percent of plastic packaging

297、 that is reusable,recyclable or compostable3030%22%27%Percent of post-consumer recycled content used in plastic packaging 3%4%4%Total weight of customer packaging31145167172Total weight of customer packaging-paper707778Total weight of customer packaging-plastic758992Total weight of customer packagin

298、g-other32011Percent of customer packaging that is reuseable,recyclable,or compostable10%12%14%Percent of customer packaging made from recycled or renewable materials19%23%24%Percent change in virgin fossil fuel derived materials in customer packaging from FY19 baseline3311%26 Data represent packagin

299、g materials used in our direct operations and licensed stores and all other packaging materials purchased by Starbucks Corporation.This aligns with our GHG Inventory and Ellen MacArthur Foundation Global Commitment reporting boundaries.Starbucks branded products sold outside of our stores is part of

300、 a licensed model of the Global Coffee Alliance with Nestl,while our global ready-to-drink businesses operate under collaborative relationships with PepsiCo and others.The Starbucks branded packaging used by Channel Development business partners are part of their commitments and reporting.27 Reporti

301、ng of this category aligns with packaging materials reported in the GHG inventory under scope 3,category 1.28 Reporting of this category aligns with packaging materials reported in the GHG inventory under scope 3,category 14.29 FY19 and FY22 inventories have been recalculated to align with methodolo

302、gy changes and data quality improvements made as part of the FY23 inventory;These results may differ from what has been previously submitted to Ellen MacArthur Foundation Global Commitment and WWF ReSource Plastic and we anticipate restating these metrics in our 2023 reporting to these organizations

303、.30 In assessing the recyclability of our portfolio,Starbucks has aligned with the New Plastics Economy 2022 Recycling Rate Survey results.31Customer packaging is packaging designed to accompany a customer transaction.32 In reporting for this category,“other”material includes aluminum,steel,glass,te

304、xtile,and wood.33 Starbucks defines virgin plastic packaging material as any plastic material that is neither biobased nor made with recycled content.G LO B A LI M PACT R E P O RT2023 Global Impact Report 522024 Starbucks Corporation.S TA R B U C K SFISC AL 2 0 2 3human rights data tables2024 Starbu

305、cks Corporation.2023 Global Impact Report 53human rights data tablesZERO-TOLERANCE INDICATORFY23FY22#Nonconformities related to wage practices8989#Nonconformities related to traceability requirements4268#Nonconformities related to child labor5954#Nonconformities related to labor intermediaries413#No

306、nconformities related to transparency requirements21#Nonconformities related to banned pesticides5623#Nonconformities related to forced labor,abuse,or unethical recruitment practices513#Nonconformities related to deforestation127Total#nonconformities269268%of FY22 nonconformities that have been reme

307、diated or closed by the end of the fiscal year88%30%*The FY22 remediation%has been restated to align with fiscal year dates.%of FY23 noncomformities that have been remediated or closed by the end of the fiscal year34%CoffeeStarbucks ethical sourcing program for coffee,C.A.F.E.Practices,requires each

308、 supply chain to undergo reverification regularly.Today the program represents more than 450,000 farms around the world.A nonconformity as reported in this table is a breach of any one of Starbucks zero tolerance indicators.Multiple nonconformities could be identified in a single location.The number

309、 of participating entities change year to year,which may impact the number of reported nonconformities on an annual basis.For each zero tolerance non-conformity brought to our attention through C.A.F.E.Practices,we require swift action by our suppliers and our on-the-ground,third-party partners to p

310、ursue corrective actions,including,where appropriate,providing remedy for the impacted individuals.Due to the seasonal nature of coffee production,some zero tolerance indicators may only be closed during the harvest period when the majority of temporary workers are present and therefore fully closin

311、g these indicators may require waiting until the next coffee harvest.In the event a zero tolerance indicator cannot be resolved in a timely and comprehensive manner,a supply chain will be considered Non Compliant and not eligible for C.A.F.E.Practices approval until resolution is possible.2024 Starb

312、ucks Corporation.2023 Global Impact Report 54human rights data tablesZERO-TOLERANCE INDICATORFY23FY22#Nonconformities related to wage practices2021#Nonconformities related to transparency requirements66#Nonconformities related to access denial into facilities for audits and inspections21#Nonconformi

313、ties related to health and safety,including direct and immediate endangerment00#Nonconformities related to environmental impact20#Nonconformities related to forced labor16#Nonconformities related to child labor51#Nonconformities related to abuse and harassment00Total#nonconformities3635%of FY22 nonc

314、onformities that have been remediated or closed by the end of the fiscal year80%26%*The FY22 remediation%has been restated to align with fiscal year dates.%of FY23 noncomformities that have been remediated or closed by the end of the fiscal year42%Manufactured Goods&ServicesOur ethical sourcing prog

315、ram includes our standards for manufactured goods and services,including beverages,food,merchandise,equipment,furniture and logistics providers.Our program includes on-site factory assessments to identify potential or actual violations.Commitment to continuous improvement is the cornerstone of our p

316、rogram and we work with our suppliers to remediate identified violations.G LO B A L I M PACT R E P O RT2023 Global Impact Report 552024 Starbucks Corporation.S TA R B U C K SF I SCAL 20 23environmental,social and governance priorities2024 Starbucks Corporation.2023 Global Impact Report 56environment

317、al,social and governance prioritiesIn FY23,we engaged in a comprehensive third-party evaluation to identify and prioritize key environmental,social and governance topics most important to the company and external stakeholder groups.This process aimed to guide Starbucks in focusing our strategy to ad

318、vance our mission,promises and values.To do this,we conducted surveys and interviews across global stakeholder groups to understand the importance of environmental,social and governance topics for Starbucks.The assessment was conducted in addition to Starbucks Enterprise Risk Management(ERM)program.

319、While stakeholders viewpoints on the relative importance of environmental,social and governance issues may be informed in part by risks for Starbucks to manage,the purpose of this assessment is to identify priority topics on which Starbucks should focus.While Starbucks believes that the environmenta

320、l,social and governance issues described in this Impact Report are important,we currently do not believe that such issues are material to our financial results and results of operations,except to the extent referenced in our Annual Report on Form 10-K and subsequent 10-Q filings.This Impact Report a

321、lso contains human capital measures or objectives that may be different from or are in addition to the human capital measures or objectives that Starbucks is required to disclose in its Annual Report on Form 10-K.For a discussion on human capital measures or objectives that Starbucks focuses on in m

322、anaging its business,please see the“Human Capital Management”section in our most recent Annual Report on Form 10-K.Understanding and addressing these key issues are integral to meeting the expectations of our stakeholders and ensuring alignment between our business performance and environmental,soci

323、al and governance impacts.While there is work being done across all topics,these results will help inform our program strategies and reporting priorities going forward.Our PrioritiesClimate strategy and resilienceEnvironmentally-responsible sourcing practicesGreenhouse gas emissions and energy effic

324、iencyPackagingWasteWater stewardshipCommunity support and engagementDiversity,equity and inclusionHuman rights within Starbucks operationsHuman rights within Starbucks supply chainNutrition and transparencyPartner attraction,development and culturePartners(OHS),community and customer safetyPartner r

325、elationsProduct quality and safetyCorporate governanceCybersecurity and data privacyEthics and complianceResearch,development and innovationTransparency and stakeholder communication2024 Starbucks Corporation.2023 Global Impact Report 57environmental,social and governance prioritiesEnvironmental Top

326、icsTERMDEFINITIONClimate strategy and resilienceForecasting and adapting to physical transition risks and opportunities posed by climate change(such as disruptions to supply chain,physical risk,price of carbon and natural resource availability)and to help ensure a sustainable future for coffee.Envir

327、onmentally-responsible sourcing practicesEngaging with suppliers,including coffee farmers we source from,to manage planetary impacts within the supply chain,including:coffee,fairly produced materials(consider including specific topics-e.g.,cocoa,timber),reforestation,regenerative agriculture,waste r

328、eduction,and carbon footprint.Greenhouse gas emissions and energy efficiencyManaging energy efficiency throughout the value chain through processes and operations and utilizing renewable energy;managing,measuring and reducing greenhouse gas emissions across production,operations,facilities and suppl

329、y chains.PackagingImproving the sustainability of packaging by transitioning to packaging that is reusable,recyclable,compostable,or contains recycled content.This also includes partnering with suppliers and industry organizations to develop innovative solutions to reduce or eliminate single-use pac

330、kaging and improve end-of-life treatment and adapt to local packaging and circularity regulations.WasteManaging the waste generated as a result of our operations,and use of products,maximizing the recycling and reuse of materials,and reducing food waste in our operations.Water stewardshipWater stewa

331、rdship is a set of practices to be used by businesses,utilities,communities,and others that promotes and fosters the sustainable and equitable management of freshwater resources.Water stewardship practices range from water use efficiency at an organizations own operations,to engagement with supplier

332、s,to long-term multi-stakeholder river basin projects,and beyond(UN CEO Water Mandate).Social TopicsTERMDEFINITIONCommunity support and engagementFostering relationships and promoting social vitality in communities by investing in community-based initiatives such as corporate giving and community se

333、rvice.Managing relations and engaging with communities that are impacted economically,socially and/or environmentally by our operations in an effort to provide benefits to local communities,including minority groups.Diversity,equity and inclusionAttract and retain a diverse workforce and create an inclusive workplace culture to foster a sense of value and belonging for all partners,including those