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联合国旅游组织:2025旅游业中的人工智能研究报告:行业利益相关者的关键考量(英文版)(100页).pdf

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1、The World Tourism Organization(UN Tourism),a United Nations specialized agency,is the leading international organization with the decisive and central role in promoting the development of responsible,sustainable and universally accessible tourism.It serves as a global forum for tourism policy issues

2、 and a practical source of tourism know-how.Its membership includes 160 countries,6 territories,2 permanent observers and over 500 Affiliate Members.www.unwto.orgSaxion University of Applied Sciences is an Affiliate Member of UN Tourism and one of the largest higher education institutions in the Net

3、herlands.Tourism and hospitality programmes are based in Saxions Hospitality Business School.Through research projects,field labs,innovation hubs,and learning communities in collaboration with industry professionals,the school aims to create a more hospitable world that is smart,safe,and sustainable

4、.www.saxion.eduArtificial Intelligence Adoption in Tourism Key Considerations for Sector StakeholdersWorld Tourism Organization(UN Tourism)Artificial Intelligence Adoption in Tourism https:/www.e-unwto.org/doi/book/10.18111/9789284426065-Tuesday,January 21,2025 5:30:03 PM-IP Address:45.139.225.66 ht

5、tps:/www.e-unwto.org/doi/book/10.18111/9789284426065-Tuesday,January 21,2025 5:30:03 PM-IP Address:45.139.225.66 Artificial Intelligence Adoption in Tourism Key Considerations for Sector Stakeholders https:/www.e-unwto.org/doi/book/10.18111/9789284426065-Tuesday,January 21,2025 5:30:03 PM-IP Address

6、:45.139.225.66 Copyright 2025,World Tourism Organization Copyright,cover photo:Eduard Goricev|D Artificial Intelligence Adoption in Tourism Key Considerations for Sector StakeholdersISBN,printed version:978-92-844-2605-8ISBN,electronic version:978-92-844-2606-5DOI:10.18111/9789284426065Published by

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本文主要探讨了人工智能(AI)在旅游业中的应用和影响,以及如何负责任地采用AI。文章首先介绍了AI的概念和当前状态,包括其历史发展、技术进步、经济影响和挑战。然后,文章深入探讨了AI在旅游业中的应用,如个性化推荐、聊天机器人和语音激活服务,以及它们对客户服务和运营效率的影响。最后,文章提出了AI在旅游业中采用的指导原则,包括伦理、民主和技术方面的考虑,以及如何确保AI的采用既符合伦理标准又尊重民主原则。文章还强调了数据主权和包容性AI实践的重要性。
旅游行业如何利用人工智能提升客户体验? 人工智能在旅游业中的应用有哪些伦理挑战? 旅游业如何确保人工智能的透明度和可解释性?
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