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安永:2024年全球财富管理行业报告(英文版)(46页).pdf

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1、2024 EY Global Wealth Management Industry ReportRethinking the howExecutive summary 041 Why change is needed:setting the scene 062 What to do:10 underlying challenges 103 How to do it:key concepts for execution 24Methodology 40Key contacts 42ContentsPreface 32024 EY Global Wealth Management Industry

2、 Report:Rethinking the howOver the last two decades,the key question facing wealth management1 executives was“where to play?”Our engagement with industry leaders around the world leads us to believethat the essential challenge for these leaders has shifted.Today faced with fundamental changes in cli

3、ent relationships,assets in motion,shifts in competition,and under pressureto improve financial performance and strengthen client trust and value the industrysdefining question has become“how to win?”in terms of growth,profitability and sustainablecompetitive advantage.This report aims to answer thi

4、s question,focusing on what is decisive for outperformance mid to long-term.It shall be both a revealing mirror to the industry and an inspiration for leaders who believe they have a responsibility to design the tomorrow of their organization and shape the future of the wealth management industry.It

5、 is our belief that any attempt to answer this question must begin with a fundamental understanding of the industrys logic of value creation and its financial performance drivers.Therefore,we intend to avoid buzzwords or restatements of well-known industry trends.Instead,we review the drivers of evo

6、lution forcing wealth managers to rethink and reshape their core value proposition,business and operating models,data models and technology infrastructure(see Setting the scene).We then explore the underlying industry challenges that firms must address to outperform theircompetitors in value creatio

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本文主要讨论了财富管理行业面临的挑战和机遇。文章指出,财富管理行业正经历重大变革,包括经济压力、行业结构变化、客户需求变化和监管加强等。为了应对这些挑战,财富管理公司需要重新思考其核心价值主张、商业模式和运营模式。文章提出了10个关键挑战,包括在个性化时代脱颖而出、重新定义客户经理、提升客户关系管理、实现有机增长、大规模提供以客户为中心的建议、克服运营复杂性、与模块化产品实现协同、建立未来技术基础设施、提供无缝一致的体验和重新设计关键控制功能。文章还提出了20个关键概念,如系统化的以客户为中心的销售、以客户为中心的财富建议、跨代财富转移、为客户经理提供个性化的人才发展等,以帮助财富管理公司应对这些挑战。
财富管理行业如何应对个性化时代的挑战? 财富管理公司如何提升客户关系管理? 财富管理公司如何实现有机增长?
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