IDC：自动化的战略重要性（英文版）（21页）.pdf

1、IDC#EUR149165822IDC eBook Sponsored by UiPath1IDC eBook Sponsored byIDC#EUR149165822The Strategic Importance of AutomationAuthor:Neil Ward-Dutton,VP,AI and Intelligent Process Automation European Practices,IDCIDC#EUR149165822IDC eBook Sponsored by UiPath2IDC#EUR149165822IDC eBook Sponsored by UiPath

2、Table of ContentsThe Strategic Importance of AutomationIntroduction3Mapping the Strategic Value of Automation6Conclusions17About UiPath and IDC21IDC#EUR149165822IDC eBook Sponsored by UiPath3Introduction4IDC#EUR149165822IDC eBook Sponsored by UiPathAutomation is Nothing New,but a New Age of Possibil

3、ities has Started1950s-60sPayroll processing2000seCommerce2010sDigital business1970s-80sDepartmental record-keeping and planning1980s-90sEnterprise Resource Planning(ERP)IntroductionIDC#EUR149165822IDC eBook Sponsored by UiPath5Organisations Get Benefits from Automation Way Beyond Back-Office Effici

4、encySource:IDC European AI and Automation Survey,December 2021,Northern European sample,n=198The current wave of interest in modern automation platforms started with the use of automation to streamline back-office administration work in functions such as finance and accounting,procurement and IT,pri

5、marily focused on increasing operational efficiency.But leading organisations are gaining a wide variety of benefits from using automation.Moreover,the benefits gained very often outweigh expectations.Improved Customer ExperienceProduct/Service InnovationIncreased Operational AgilityBusiness Risk Re

6、ductionA key reason to investBenefit achieved29%31%A key reason to investBenefit achieved14%25%A key reason to investA key reason to investBenefit achievedBenefit achieved15%27%23%33%Introduction6IDC#EUR149165822IDC eBook Sponsored by UiPathIntroductionMapping the Strategic Value of AutomationIDC#EU